Patient Experience
I'd been to a couple of doctors about this nagging fatigue and joint pain, and everyone just said it was stress. Dr. Prasad actually listened. He asked questions about things no one else had, like if I'd been gardening more or had any weird rashes. He pieced it together and ordered a specific test—turns out it was Lyme disease. I was nervous at first because it sounded serious, but his clear explanation and straightforward treatment plan made all the difference. He caught what others missed.
Had to get a colonoscopy, which nobody looks forward to. The prep was the worst part, honestly. But the day of, at Apollo, everything just clicked. Dr. Prasad's team was efficient and kept things moving, even though the parking garage was completely full when I arrived. The procedure itself was over before I knew it. He came by after, showed me a couple of pictures, said everything looked perfectly normal, and that was that. Simple, smooth, and a huge relief.
My husband was admitted for observation, and I spent a lot of time in the waiting area. What stood out wasn't just Dr. Prasad—who was great—but the whole environment. The nurses at the station were patient with everyone's questions, even when they were clearly busy. Someone from the admin team noticed I'd been there all day and brought me a cup of tea. Small things, but when you're worried, they make the hospital feel less cold and intimidating.
Look, I'm not great with doctors. I get awkward and forget my questions. Dr. Prasad has this calm way about him that just puts you at ease. He doesn't rush. He sat down, looked at me, not his computer, and just said, 'So, what's bothering you?' in a normal, conversational way. He explained my high blood pressure without any scary jargon, and when I joked about having to give up my favorite salty snacks, he laughed and suggested practical swaps instead of just saying 'no.' Felt like talking to a really knowledgeable, kind uncle.