Patient Experience
I'd been feeling run down for months, and three other doctors just told me it was stress. Dr. Taneja actually listened. He asked a bunch of questions I hadn't been asked before, ordered some specific tests, and figured out it was a tricky thyroid issue that was mimicking other things. He drew me a little diagram on his notepad to explain it. Finally, an answer.
Had to get a colonoscopy, which nobody looks forward to. The prep was the worst part, honestly. But the day of, Dr. Taneja and his team were really calm and clear about each step. The procedure itself was over before I knew it. He called me himself later with the all-clear results, which was a nice touch. Just a smooth, no-drama experience.
The Apollo waiting area was packed, and I was anxious. What stood out was how his nurse, Priya, noticed. She brought me a glass of water, explained the delay was because the doctor was spending extra time with an elderly patient, and it immediately made me feel less like a number. The place runs like clockwork, but the human moments made the difference.
Look, I'm a nervous guy in hospitals. Dr. Taneja has this very quiet, steady way about him. He doesn't rush you. When I was explaining my stomach pains, I was all over the place, and he just sat there, nodding, until I finished. He never looked at the clock. You just feel like you're the only person he has to see that day.