Patient Experience
My shoulder pain had been dismissed as a simple strain for months by other doctors. I was getting really frustrated. Dr. Vaishya actually sat and listened to my whole history, then ordered a specific scan no one else had. Turns out it was a rare tendon tear. He explained the surgery option in plain Hindi, with drawings, and didn't rush me. At Apollo, the surgery went as he said it would, and I finally feel like I'm healing.
I needed a cyst removed from my wrist. Honestly, I was nervous at first, but Dr. Vaishya made it seem so straightforward. The procedure itself at Apollo was quick, maybe 20 minutes. He chatted about cricket during it to keep my mind off things. The scar is tiny, and the whole thing felt like a non-event, which is exactly what you want for something routine.
Parking at Apollo was a nightmare that day, I won't lie. But once I got inside for my consultation, the difference was clear. The front desk staff found my file quickly even though I was flustered, and the nurse who took my vitals was really calming. Dr. Vaishya's clinic area felt organized, not chaotic. It's the little things—like someone offering a glass of water—that make a stressful hospital visit a bit easier.
What stuck with me about Dr. Vaishya was how he talked to my elderly father. Dad gets confused easily and asks the same question twice. The doctor never showed a hint of impatience. He leaned forward, made eye contact, and repeated the care instructions slowly until Dad nodded that he understood. That kind of patience and respect means more than any medical jargon.