Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Sanjiv Jasuja actually listened, asked a bunch of questions I hadn't been asked before, and ran some specific tests. Turns out it was something pretty rare. He sat with me and my wife and explained it all in a way we could actually understand, without making us feel stupid. It was a relief just to have a name for it and a real plan at Apollo.
Had to get a colonoscopy – not exactly anyone's idea of a good time, right? I was nervous, but Dr. Jasuja's team walked me through every single step beforehand. The procedure itself at Apollo was over before I knew it. No fuss, no drama. He called me himself the next day with the all-clear results, which I really wasn't expecting. Made the whole thing feel a lot less scary.
Look, the parking at Apollo is always a bit of a mission. But once I got inside for my appointment with Dr. Jasuja, it was different. The lady at the front desk remembered me from last time, and the nurse who took my vitals was cracking a joke to put me at ease. The place is busy, sure, but it didn't feel cold. It felt like people knew what they were doing and actually cared that you were there.
What I liked about Dr. Jasuja is that he doesn't just talk at you. My first visit, I was all prepared with my list of symptoms, and he just... let me talk. He waited. He didn't look at the clock. When he did speak, it was clear he'd heard everything I said. He has this calm way about him that makes you feel like you're figuring this out together, not like you're just another item on a checklist.