Patient Experience
I've been seeing Dr. Sanju Lall for my blood pressure and general health for nearly a decade now. The clinic at Apollo is always busy, and sometimes you wait a bit, but that's because he doesn't rush you out. He remembers the small things—asks about my son's job, remembers my aversion to a particular medication from years back. That consistency is what keeps me coming back. He's not just treating a chart; he's looking after a person.
Had a persistent cough for three weeks. Went to Apollo, saw Dr. Lall. He listened, checked me over, ordered an X-ray to be sure. It was just a bad bronchitis. He explained the treatment plan clearly, no unnecessary fuss. The parking was a nightmare that day, but the consultation itself was efficient and direct. Got the medicine, followed it, got better. Simple.
I was quite nervous about some ongoing stomach issues. Dr. Lall has such a calm way about him. He didn't dismiss my worries, even the silly ones. He took his time explaining what might be happening and what the next steps were. His manner is very gentle. It made a difficult visit much easier. I left feeling heard, which is so important.
After weeks of feeling run-down and dizzy, Dr. Lall figured out it was a severe vitamin D deficiency. I was so relieved to have an answer that wasn't something scary! He was genuinely pleased to have solved it. The treatment is straightforward, and I already feel a world of difference. What a weight off my mind.