Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Kale actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a tricky autoimmune thing. He explained it all in a way that finally made sense. I'm on a treatment plan now and feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Kale was really straightforward about the whole thing—told me exactly what he'd do, how long it would take, and what to expect after. The day of, it was over before I knew it. The whole process was just... smooth. No drama, no fuss.
The hospital itself is huge, and I got a bit lost finding the department. But once I checked in, the front desk lady was super patient and even walked me part of the way. The nurse who took my vitals was really kind and cracked a joke that calmed me down. It's a busy place, but the people working there made it feel less intimidating.
What stuck with me was how Dr. Kale talked to my elderly father. He didn't just talk at him; he sat down, made eye contact, and explained everything about his new medication without using confusing medical jargon. He checked if Dad understood and even wrote down the key points. You could tell he genuinely cared about putting him at ease.