Patient Experience
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Shivani Agarwal actually listened to my whole history, asked about a rash I'd had months ago, and ordered a specific blood test. Turns out it was something pretty rare. She explained it in a way that didn't scare me and laid out a clear plan. She didn't just treat a symptom; she found the problem.
Had to get a minor cyst removed. Honestly, I was nervous about the whole hospital thing. But Dr. Agarwal's team at Apollo made it simple. The procedure itself was quick, she talked me through each step, and the follow-up was just a phone call to check in. No drama, no fuss. It's exactly what you want for something routine.
The parking at Apollo was a nightmare that day, and I was pretty flustered by the time I got to the clinic. But the front desk lady was really kind, got me sorted quickly, and the nurse who took my vitals had a calming way about her. Even the waiting area felt less sterile than usual. It made seeing Dr. Agarwal a much easier experience.
Look, I'm not great with doctors. I get awkward. But Dr. Agarwal has this way of just being normal. She sat down, didn't look at the clock, and asked how my family was doing before diving into my blood pressure numbers. She remembers small things from past visits. It feels like talking to a very smart, concerned friend who also happens to be a brilliant doctor.