Patient Experience
I'd been to three other doctors for this weird, constant fatigue and joint pain. Everyone said it was stress. Dr. Verma was the first one who actually sat and listened to my whole history, even the parts I thought were irrelevant. She ordered a specific blood test the others hadn't. Turns out it was something pretty rare. She explained it all with a diagram on her notepad, and honestly, just having a name for it was a massive relief. We have a plan now.
Had to get a mole on my back checked out. Honestly, I was nervous at first—you hear stories. But Dr. Verma made it so simple. She looked at it, said it was fine but good to remove for peace of mind, and did it right there in the office. The whole thing took maybe twenty minutes. It didn't even hurt. Felt a bit silly for worrying so much. Follow-up was a breeze, just a quick call from her nurse.
The Apollo waiting area was packed, and I was dreading a long, impersonal visit. But from the front desk, the nurse who took my vitals, right through to Dr. Verma's assistant, everyone was surprisingly calm and kind. They were busy but didn't make you feel like a number. Even the cleaner in the hallway gave me a smile. It made a stressful day much easier to handle.
What I remember most is how Dr. Verma talked to my elderly mother. She didn't just talk to me. She got down to her eye level, spoke slowly, and checked if she understood each step of the new medication. She has this quiet, patient way about her that just puts you at ease. You don't feel rushed out the door. My mom, who's usually skeptical of doctors, actually said, 'She's a good one.'