Patient Experience
I've been seeing Dr. Kaul for my blood pressure for about eight years now, ever since I moved to Delhi. The thing I appreciate most is that he remembers me and my history without having to dig through the file for five minutes. He doesn't jump to change my meds with every visit, which I like. Some doctors are always tinkering, but he's steady. When I had a weird reaction to a new pill last year, he knew exactly what to switch me to. That kind of consistency is hard to find.
Okay, full disclosure, I'm a huge hypochondriac. Went to Apollo Hospitals Delhi convinced I had something serious. Dr. Sunil Kaul actually listened to all my (probably silly) worries without making me feel stupid. He was really calm, explained everything in a way that actually made sense, and didn't just order a million tests. Left his office feeling like a weight was off my shoulders. He's good with nervous people.
Had a bad flu that wouldn't quit. Saw Dr. Kaul. He was straight to the point, told me what it was and what to do. Got the right meds, felt better in a couple days. No fuss.
My experience with Dr. Kaul started in the worst way—I fainted in a metro station. Woke up at Apollo, confused and scared. He was the general physician assigned to me. He sat down, asked not just about the fainting, but about my work stress, my terrible sleep schedule, and my diet of mostly coffee. He connected dots I didn't even see. Instead of just treating the fainting spell as a one-off, he laid out a simple plan: better hydration, a look at my anemia, and a real talk about managing my hours. The follow-up was just as thorough. He checked in on the lifestyle changes, not just the blood tests. It felt like he cared about the root cause, not just the symptom that landed me in a hospital bed.