Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Mediratta was the first one who actually sat and listened, really listened, to all the little things I thought were unrelated. He ordered some specific tests others hadn't, and it turned out to be something pretty rare. He explained it all on a notepad, drawing it out so I could understand. I finally have a name for what's wrong and a plan. It's a relief, honestly.
Had to get a colonoscopy, which nobody looks forward to, right? I was nervous about the whole process. Dr. Mediratta's team at Apollo walked me through everything beforehand—what to eat, what to expect. The day of, the procedure itself was quick. I remember waking up and the nurse saying, 'All done, everything looks clear.' Dr. Mediratta popped in after, showed me the pictures, and said I was good for another ten years. It was as smooth as these things can be.
The place was busy, I'll say that. Parking took a minute. But once I got inside, the front desk people were really patient while I fumbled with my papers. The nurse who took my vitals had a nice way of chatting that put me at ease. The whole wing felt calm, not like a typical hectic hospital. It made waiting to see the doctor less stressful. Even the small stuff, like how clean it was, mattered.
What stuck with me was how he talked to my mom. She's elderly and gets confused. He didn't just talk to me about her medication. He knelt down so he was at her eye level, spoke slowly, and checked if she understood. He treated her with such simple respect. You can tell a lot about a person by how they treat someone who can't really give them anything in return. That meant more than any medical jargon.