Patient Experience
I'd been to three doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Rawat was the first one who actually listened to the weird details I thought were irrelevant. He ordered a specific test no one else had, and it turned out to be a rare parasitic infection. He explained the whole life cycle of the thing to me—it was gross but fascinating. Started treatment that day, and I finally feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the local anesthetic than the cut itself. Dr. Rawat talked me through the whole thing, step by step, as he was doing it. 'Just a small pinch now,' 'you'll feel some pressure here.' It was over in maybe fifteen minutes. The stitches were so neat my wife said she could barely see them. Whole thing was surprisingly straightforward.
The Apollo waiting area was packed, I won't lie. But the nurses at Dr. Rawat's clinic were really on top of things. One of them saw I was looking lost with the new check-in tablet and came right over to help. They kept the flow moving, and even brought water to an elderly gentleman who was waiting. It made a long visit feel less chaotic. Dr. Rawat himself was just as efficient when I saw him.
My teenage son had to see him for a sports physical. He was being a typical grumpy teenager about it. Dr. Rawat didn't just talk to me; he spoke directly to my son, asked about his football position, and cracked a joke about goalkeepers. Completely changed my kid's attitude. He left the room actually smiling. That kind of connection, especially with a shy kid, really matters.