Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Roy sat with us in the waiting area for a good twenty minutes, explaining what the tests were looking for in simple terms. He didn't rush us, even though he was clearly busy. He called my brother directly with updates, which meant a lot. She's home now and doing much better, and we just felt really looked after as a family.
Took my son in for persistent stomach aches. The hospital was crowded and we waited a bit, but once we saw Dr. Roy, he was very direct. He asked clear questions, ruled out the serious stuff quickly, and gave us a straightforward plan. No unnecessary tests, just practical advice on diet and follow-up. It was exactly what we needed—no fluff, just solutions. The aches have settled down.
My husband needed a general check-up before his surgery. Dr. Roy has such a calm way about him. He listened quietly to all our worries, nodded, and addressed each one without any drama. His voice was soft, and he made a point of ensuring I understood the care instructions, as I'm the one at home with him. It felt like a quiet, competent hand guiding us through.
After weeks of feeling run-down and getting nowhere, I saw Dr. Roy. He actually listened! He pieced together symptoms I thought were unrelated. When he said it was a straightforward vitamin deficiency, I was so relieved I almost cried. The treatment is simple, and I already feel a difference. What a weight off! The clinic was hectic, but he made me feel like my case mattered.