Patient Experience
My energy had been low for months, and a few other doctors just chalked it up to stress. Dr. Vishal Garg actually listened. He asked questions about things I never thought were connected, like some old joint pain and a weird rash I had last year. He ordered specific tests others hadn't, and it turned out to be something pretty rare. He sat with me and my wife, drew diagrams on a notepad to explain it all, and didn't rush us. At Apollo, the whole process for the follow-up scans was coordinated well, even if the cardiology department was running late that day. He figured out what was wrong when no one else could.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Garg's team at Apollo had it all sorted. The nurse who prepped me was really calming, and the anesthetist explained everything clearly. The procedure itself was quick. Dr. Garg checked in before and after, and the whole thing felt very standard, which is exactly what you want for something routine. I was in and out in a few hours, recovery was straightforward, and the scar is barely noticeable.
Parking at Apollo was a nightmare that morning, I won't lie. I was flustered by the time I got to Dr. Garg's clinic. But the difference was immediate. The front desk lady saw I was stressed and was really kind about it. The waiting area was clean and quiet, which helped me settle down. Even the person who took my blood pressure made a little joke to lighten the mood. It showed me that Dr. Garg's team is on the same page—they know how to make a stressful visit a bit easier to handle.
What I remember most is how he talked to my elderly father. Dad gets confused easily and is scared of doctors. Dr. Garg didn't just talk to me. He pulled his chair right up to Dad, spoke slowly, and checked if he understood each step. He even showed him the stethoscope before using it. There was no pretending everything was fine when it wasn't, but he delivered the news with such patience. He made my dad feel respected, not just like a patient. That meant the world to us.