Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Vivek Gupta at Apollo actually listened. He asked questions I hadn't even thought about and ordered a specific test no one else had. Turns out it was a thyroid issue that was messing with everything. He explained it all on a notepad, drawing little diagrams. I finally feel like myself again.
Had to get a colonoscopy, which honestly scared me. The procedure itself at Apollo was straightforward—in and out. Dr. Gupta was really clear about what to expect beforehand, and the whole team kept things moving. I was nervous at first, but it was over before I knew it. The follow-up call to say everything looked normal was a huge relief.
The place was busy, I won't lie. Parking was a hassle. But once I got inside, the front desk people were really patient. The nurse who took my vitals cracked a joke that calmed me down. Even the cleaner in the hallway gave a friendly nod. It felt less like a cold hospital and more like a place where people actually care. Dr. Gupta fit right into that vibe.
What stuck with me most was how Dr. Gupta talked to my elderly mother. He didn't rush her. He sat down, looked her in the eye, and explained her arthritis options in simple terms, checking she understood each point. He has this calm way about him that makes you feel like you're his only patient that day. That kind of attention is rare.