Patient Experience
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Bansal made it so straightforward. The whole thing at Apollo was quick – in and out in a few hours. The procedure itself was smooth, no drama. He checked in the next day himself, which I really didn't expect. It was just a simple thing, but it felt properly handled.
The place was busy, I won't lie, parking was a hassle. But once I got inside, the front desk people were really patient. One nurse, I think her name was Priya, saw I was looking lost and walked me to the clinic herself. The whole floor was clean and calm, which helped settle my nerves before seeing the doctor. It's the little things.
What stuck with me about Dr. Bansal was how he talked to my elderly father. He didn't rush. He sat down, looked him in the eye, and explained everything about his new blood pressure meds using simple words. He even drew a little diagram on his notepad. You could see my dad relax. That kind of patience is rare.
I'd been feeling run down for months, and three other doctors just told me it was stress. Dr. Taneja actually listened. He asked a bunch of questions I hadn't been asked before, ordered some specific tests, and figured out it was a tricky thyroid issue that was mimicking other things. He drew me a little diagram on his notepad to explain it. Finally, an answer.
Had to get a colonoscopy, which nobody looks forward to. The prep was the worst part, honestly. But the day of, Dr. Taneja and his team were really calm and clear about each step. The procedure itself was over before I knew it. He called me himself later with the all-clear results, which was a nice touch. Just a smooth, no-drama experience.
The Apollo waiting area was packed, and I was anxious. What stood out was how his nurse, Priya, noticed. She brought me a glass of water, explained the delay was because the doctor was spending extra time with an elderly patient, and it immediately made me feel less like a number. The place runs like clockwork, but the human moments made the difference.
Look, I'm a nervous guy in hospitals. Dr. Taneja has this very quiet, steady way about him. He doesn't rush you. When I was explaining my stomach pains, I was all over the place, and he just sat there, nodding, until I finished. He never looked at the clock. You just feel like you're the only person he has to see that day.
I'd been to three other doctors for this weird fatigue and joint pain. They all said it was stress. Dr. Pal actually sat and listened, asked about a rash I'd had months ago that I'd forgotten to mention. He ordered one specific blood test the others hadn't. Turns out it was something called Still's disease. He explained it in a way that finally made sense, and we started a treatment plan that day. He didn't just shrug me off.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Pal walked me through the whole thing in the clinic room itself. The actual procedure took maybe ten minutes. He kept chatting about cricket to distract me, and before I knew it, it was done. No fuss, no drama. The stitches were neat, and healing was straightforward.
The Apollo waiting area was packed, I won't lie. But the nurses at Dr. Pal's desk were really on the ball. One of them saw I was looking confused and came over to explain the paperwork. The whole place felt calm and clean, even with the crowd. It made a long wait feel less stressful.
My kid was terrified of doctors. Dr. Pal didn't rush. He got down to her level, showed her how his stethoscope worked, let her listen to her own heartbeat. He called her 'Doctor' and asked for her help. By the end, she was smiling. He has a real way with people, not just patients on a chart.
Had a gallbladder removal with Dr. Renjen. The first couple days were rough, I won't lie, but his team had a clear plan for the pain that actually worked. He checked on me every morning, not just a quick pop-in, and adjusted things based on how I was feeling. The follow-up call a week later was a nice touch—answered the random questions I'd forgotten to ask.
My 8-year-old son had a high fever that just wouldn't break, and we were really scared. Dr. Renjen at Apollo saw us quickly. He got down on my son's level, talked to him directly about his superhero pajamas, and was so calm. He explained everything to us in simple terms—what the fever was doing, the medicine, what to watch for. He made a scary situation feel manageable. We left feeling like we knew what to do, not just with a prescription.
Went to Dr. Renjen for a persistent cough. Parking at Apollo was a nightmare, FYI. He was straight to the point, listened, ran the necessary tests, and figured it out. No fluff, no unnecessary drama. Fixed me up. Good doctor.
I've had this nagging stomach issue for months. Saw a couple local docs who just shrugged. My sister finally pushed me to go to Apollo. Dr. Renjen didn't rush. He asked about everything—my diet, work stress, the whole history. He actually connected dots the others missed. The treatment plan was simple but specific, and for the first time in ages, I'm feeling normal. It wasn't a magic cure, but he took the time to find the root cause when others didn't bother.
I'd been to a couple of doctors about this nagging fatigue and joint pain, and everyone just said it was stress. Dr. Prasad actually listened. He asked questions about things no one else had, like if I'd been gardening more or had any weird rashes. He pieced it together and ordered a specific test—turns out it was Lyme disease. I was nervous at first because it sounded serious, but his clear explanation and straightforward treatment plan made all the difference. He caught what others missed.
Had to get a colonoscopy, which nobody looks forward to. The prep was the worst part, honestly. But the day of, at Apollo, everything just clicked. Dr. Prasad's team was efficient and kept things moving, even though the parking garage was completely full when I arrived. The procedure itself was over before I knew it. He came by after, showed me a couple of pictures, said everything looked perfectly normal, and that was that. Simple, smooth, and a huge relief.
My husband was admitted for observation, and I spent a lot of time in the waiting area. What stood out wasn't just Dr. Prasad—who was great—but the whole environment. The nurses at the station were patient with everyone's questions, even when they were clearly busy. Someone from the admin team noticed I'd been there all day and brought me a cup of tea. Small things, but when you're worried, they make the hospital feel less cold and intimidating.
Look, I'm not great with doctors. I get awkward and forget my questions. Dr. Prasad has this calm way about him that just puts you at ease. He doesn't rush. He sat down, looked at me, not his computer, and just said, 'So, what's bothering you?' in a normal, conversational way. He explained my high blood pressure without any scary jargon, and when I joked about having to give up my favorite salty snacks, he laughed and suggested practical swaps instead of just saying 'no.' Felt like talking to a really knowledgeable, kind uncle.
My dad was admitted at Apollo Delhi last month. We were all really scared. Dr. Choudhury was the one who actually sat us down in the family room and explained everything in simple words—what was happening, what the next steps were, and what we could expect. He didn't just talk to the patient; he talked to us. That made a huge difference when we were feeling so helpless. He even gave me his direct number for updates.