Patient Experience
Okay, full disclosure, I'm a huge hypochondriac. Went to Apollo Hospitals Delhi convinced I had something serious. Dr. Sunil Kaul actually listened to all my (probably silly) worries without making me feel stupid. He was really calm, explained everything in a way that actually made sense, and didn't just order a million tests. Left his office feeling like a weight was off my shoulders. He's good with nervous people.
Had a bad flu that wouldn't quit. Saw Dr. Kaul. He was straight to the point, told me what it was and what to do. Got the right meds, felt better in a couple days. No fuss.
My experience with Dr. Kaul started in the worst way—I fainted in a metro station. Woke up at Apollo, confused and scared. He was the general physician assigned to me. He sat down, asked not just about the fainting, but about my work stress, my terrible sleep schedule, and my diet of mostly coffee. He connected dots I didn't even see. Instead of just treating the fainting spell as a one-off, he laid out a simple plan: better hydration, a look at my anemia, and a real talk about managing my hours. The follow-up was just as thorough. He checked in on the lifestyle changes, not just the blood tests. It felt like he cared about the root cause, not just the symptom that landed me in a hospital bed.
My father was admitted under Dr. Veena Kalra's care last month. Honestly, we were all scared. But she took the time to explain everything to us in the waiting area, not just once but every day. She didn't sugarcoat things, but she made sure we understood the plan. It made a huge difference for our family when we felt so helpless.
As a senior citizen, hospital visits can be quite daunting. I was referred to Dr. Kalra at Apollo for a persistent issue. She was very kind and listened patiently to all my old-age complaints. Her manner was so reassuring, and she explained my treatment in a way that didn't confuse me. I left feeling properly looked after and much less anxious.
Had to see Dr. Kalra for a stomach thing that wouldn't go away. She was straight to the point, figured it out fast, and gave me a clear plan. No fluff. Got the right meds and I'm fine now. Would go back if I needed to.
I'd been putting off seeing a doctor about my fatigue for months. Finally booked with Dr. Veena Kalra. The waiting room was packed, I almost left. When I got in, she didn't rush me. She asked about my work hours, my sleep, things I didn't think were related. Ordered a couple of specific tests I'd never had before. Turns out it was a simple vitamin deficiency. She called me herself with the results. It wasn't some dramatic cure, but she actually found the root of the problem when I just expected a shrug.
My father was admitted with severe abdominal pain. We were all scared. Dr. Arun Prasad was the one who sat us down in the family room and explained everything in simple words—what the scans showed, the plan, the risks. He didn't rush us, even though he must have been busy. He answered every single one of my mother's anxious questions without making her feel silly. That clear communication meant more to us than anything. Dad's recovering well now, and we know exactly what to do next.
I took my wife to Apollo for a persistent fever. Dr. Prasad saw her. He was direct, asked precise questions, and ordered the right tests quickly. No fluff, no unnecessary drama. He told us straight what he suspected and how we'd rule it out. It turned out to be a specific infection. He gave clear instructions for medication and follow-up. We appreciated the efficiency and his no-nonsense approach. Everything was handled, and she's fine.
Our son, just eight years old, needed his appendix out. I was a nervous wreck. Dr. Prasad has such a calm way about him. He spoke softly, knelt down to my son's level to show him the stethoscope, and explained the surgery like a story. He reassured me, saying 'We'll take good care of him' and he meant it. The surgery went smoothly. When he came out to tell us, his voice was so gentle. We felt looked after, the whole family.
After weeks of unexplained fatigue and tests at other places, we met Dr. Prasad. He actually listened, reviewed everything, and spotted a pattern others missed. When he said 'I think I know what this is,' I almost cried with relief. He laid out a treatment plan that made sense. The change in my husband's energy in just two weeks has been incredible! We're so grateful we found him. What a difference the right doctor makes.
I was a total wreck before my appointment. First time seeing a doctor on my own, and I was convinced it was something serious. Dr. Saxena just had this calm way about him. He actually listened to all my jumbled-up worries, explained everything in simple words, and by the end, I felt silly for being so scared. He’s the kind of doctor who makes you feel okay.
At my age, one does not wish for lengthy or uncomfortable visits. I had a persistent stomach issue that was causing some distress. Dr. Ajit Saxena at Apollo was very considerate. He was patient with my questions and arranged the necessary tests without any fuss. The entire process was handled smoothly, and I am feeling much better now. A very comfortable experience.
Had a weird pain in my side. Saw Dr. Saxena. He figured it out fast, got me a scan, sorted the meds. No drama, got the job done. Would go back.
So, I'd been putting off this checkup for ages because, you know, life. Finally booked with Dr. Saxena after my wife nagged me. The waiting area was busy, I won't lie, but once I got in, he didn't rush me at all. I told him about the tiredness and the occasional dizzy spell I'd been brushing off. He asked a ton of follow-up questions I hadn't even thought of, like about my sleep and diet. Ordered some blood work right there. Got a call two days later—turns out my iron was way down. Started the supplements he suggested, and I'm already feeling more like myself. It wasn't some magic cure, but he actually connected the dots when I couldn't.
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Tikoo was the first one who actually sat and listened to my whole history. He ordered a specific test the others hadn't, and it turned out to be a tricky parasite. He explained it all with a diagram on his notepad. I'm finally on the right treatment and feel like myself again.
Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Tikoo's whole process was so straightforward. He talked me through each step on the day, the local anesthetic worked perfectly, and it was over in what felt like twenty minutes. The stitches were so neat my wife said she could barely see them. Just a really smooth experience from start to finish.
The Apollo waiting area was packed, I won't lie. But the nurses at Dr. Tikoo's clinic were really on the ball. They kept things moving, remembered my name when they called me, and one even helped my elderly mother find a seat. The clinic itself felt calm and clean, which helped a lot when you're feeling anxious. It made the long wait much more bearable.
What stuck with me was how Dr. Tikoo talked to my young son. My boy was scared of the stethoscope. Instead of just pushing ahead, Dr. Tikoo let him listen to his own heart first, then mine. He got down to his level and spoke so gently. My son went from crying to being fascinated. That kind of patience and understanding means more than any medicine sometimes.
My dad was admitted at Apollo Delhi last month. We were all really scared. Dr. Choudhury was the one who actually sat us down in the family room and explained everything in simple words—what was happening, what the next steps were, and what we could expect. He didn't just talk to the patient; he talked to us. That made a huge difference when we were feeling so helpless. He even gave me his direct number for updates.