Patient Experience
Severe abdominal pain. Admitted through emergency. Dr. Nooreyezdan Shahin took charge. Ordered the right scans quickly. Diagnosis was clear appendicitis. Surgery was scheduled without delay. Explained the procedure in plain terms. No unnecessary tests. Follow-up was direct. Recovery went as he said it would. Efficient and competent care.
I was quite nervous about my persistent fatigue. The hospital is a big place, and I was just another patient in the system. But Dr. Shahin has a very calm way about him. He didn't dismiss my concerns as just stress. He went through my history quietly, asked thoughtful questions, and laid out a simple plan for some tests. It wasn't anything dramatic in the end, which was a relief. His manner made a difficult process much easier to bear. I'm grateful for his kind attention.
Honestly, I'd been putting off getting this lump checked for months. Terrified of what it might be. From the minute I walked into Dr. Shahin's office, I felt a shift. He was so reassuring! He examined me, said 'Let's not imagine monsters until we have facts,' and got me in for a biopsy fast. The two-day wait for results was awful, but his nurse called me as promised. BENIGN! When I saw him for the follow-up, I was practically bouncing. He laughed and said he was happy to give good news. What a weight off! That guy is fantastic.
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Chatterjee actually listened, asked a bunch of questions I hadn't been asked before, and ordered a specific test the others hadn't. Turns out it was a tricky parasite. He explained it in a way that finally made sense. I'm on the mend now, and honestly, I just feel heard.
Had to get a cyst removed from my back. Was nervous at first, but Dr. Chatterjee talked me through the whole thing in the room. The procedure itself was over in what felt like ten minutes. Hardly any pain, and his instructions for care afterwards were clear. Followed them, and it healed up perfectly. It was just a simple thing, but it was handled really well.
The place was busy, I had to wait a bit past my appointment time, which I expected. But what stood out was the nurse who took my vitals. She could see I was anxious and just chatted with me about my commute in, which really settled my nerves. The whole team at Apollo, from the front desk to Dr. Chatterjee's assistant, seemed to be on the same page. It made a stressful day much easier.
Look, I'm not great with doctors. I get awkward. But Dr. Chatterjee has this calm way about him. He doesn't rush you. When he came in, he sat down, asked how I was doing before diving into the medical stuff. He remembered my kid's name from a previous visit. It's the small things—he makes you feel like a person, not just a chart.
Had my gallbladder out last month. The surgery itself was fine, but the first few days after were rough. Dr. Chawla was really clear about what to expect with the pain and how to manage it. He didn't just hand me pills; he explained when to take what and what was normal vs. when to call. The follow-up call from his nurse checking in was a nice touch. Still sore sometimes, but feeling much more like myself now.
My 8-year-old son, Arjun, had a high fever that wouldn't break for days. We were so scared. Dr. Chawla saw him at Apollo and just had this calm way about him. He talked directly to Arjun, not just to us, which made my boy feel less frightened. He explained everything in simple terms—what the tests were for, why a certain medicine was needed. It turned out to be a tricky infection, but Dr. Chawla stayed on top of it. We felt like he was really in our corner during a terrifying time.
Went to Dr. Chawla for a persistent stomach issue. Parking at Apollo was a nightmare, but once I got in, it was worth it. He's direct, no sugar-coating. Listened, asked good questions, ordered the right tests. Figured it out. Fixed it. What more do you want?
I'd been putting off seeing anyone about this nagging fatigue for months. Finally booked an appointment, though I was nervous they'd just tell me I was working too hard. Dr. Chawla didn't rush. He went through my whole history, asked about my sleep, diet, stress—things I didn't think were related. He remembered small details I'd mentioned weeks earlier. It was a process of elimination, and he was patient through it. We found the cause (turned out to be a simple vitamin deficiency) and a plan. I left feeling heard, not just processed.
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Sumit Bose actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a thyroid issue that was mimicking other problems. It wasn't a quick fix, but having a real answer changed everything. He took the time to explain it all on a follow-up call, which I really appreciated.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Bose made it feel like no big deal. The whole thing was over in what felt like twenty minutes. He talked me through each step, the local anesthetic worked perfectly, and I was back home with simple instructions by lunch. Sometimes you just want something straightforward done well, and that's exactly what happened.
The Apollo facility is impressive, I won't lie, though finding a parking spot was a mission. What stood out, though, was how the whole team worked together. From the front desk person who helped me reschedule when I was running late, to the nurse who saw I was anxious and cracked a joke to lighten the mood. Dr. Bose's clinic felt organized, and that calm environment really helps when you're not feeling your best.
My teenage son had to see him, and he can be a real clam in doctor's offices. Dr. Bose didn't talk down to him. He asked him questions directly, explained things in a way a 16-year-old could get, and even got a smile out of him. That meant more to me than any medical jargon. You can tell he genuinely sees the person, not just the chart.
I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Sanjiv Jasuja actually listened, asked a bunch of questions I hadn't been asked before, and ran some specific tests. Turns out it was something pretty rare. He sat with me and my wife and explained it all in a way we could actually understand, without making us feel stupid. It was a relief just to have a name for it and a real plan at Apollo.
Had to get a colonoscopy – not exactly anyone's idea of a good time, right? I was nervous, but Dr. Jasuja's team walked me through every single step beforehand. The procedure itself at Apollo was over before I knew it. No fuss, no drama. He called me himself the next day with the all-clear results, which I really wasn't expecting. Made the whole thing feel a lot less scary.
Look, the parking at Apollo is always a bit of a mission. But once I got inside for my appointment with Dr. Jasuja, it was different. The lady at the front desk remembered me from last time, and the nurse who took my vitals was cracking a joke to put me at ease. The place is busy, sure, but it didn't feel cold. It felt like people knew what they were doing and actually cared that you were there.
What I liked about Dr. Jasuja is that he doesn't just talk at you. My first visit, I was all prepared with my list of symptoms, and he just... let me talk. He waited. He didn't look at the clock. When he did speak, it was clear he'd heard everything I said. He has this calm way about him that makes you feel like you're figuring this out together, not like you're just another item on a checklist.
My dad was admitted at Apollo Delhi last month. We were all really scared. Dr. Choudhury was the one who actually sat us down in the family room and explained everything in simple words—what was happening, what the next steps were, and what we could expect. He didn't just talk to the patient; he talked to us. That made a huge difference when we were feeling so helpless. He even gave me his direct number for updates.