Patient Experience

Patient experience at indraprastha apollo hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making indraprastha apollo hospital a preferred hospital in New Delhi for planned and emergency treatment.
I'd been to three other doctors...
Nov 28, 2025
Doctor: Dr. Anita Bakshi Hospital: indraprastha apollo hospital

I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Bakshi was the first one who actually sat and listened to my whole history. She ordered a specific blood test the others hadn't, and it turned out to be something quite rare. She explained it all in a way that finally made sense, without making me feel stupid for being worried. She really put the pieces together when no one else would.

Had to get a small cyst...
Oct 16, 2025
Doctor: Dr. Anita Bakshi Hospital: indraprastha apollo hospital

Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Bakshi talked me through each step before she did it, which helped a lot. The procedure itself was quick, and she checked in the next day to see how the healing was going. It was just a simple thing, but she treated it with real care. No fuss, no drama, just good, clean work.

The Apollo waiting area was packed,...
Jan 13, 2026
Doctor: Dr. Anita Bakshi Hospital: indraprastha apollo hospital

The Apollo waiting area was packed, I won't lie. But the front desk staff were really kind about it, and the nurse who took my vitals had a great way of calming people down. When I finally saw Dr. Bakshi, her clinic room felt calm and organized, not chaotic. It's the little things—someone offering water, the nurse double-checking my name before anything started. It made a long wait much easier to handle.

What I remember most is how...
Oct 10, 2025
Doctor: Dr. Anita Bakshi Hospital: indraprastha apollo hospital

What I remember most is how Dr. Bakshi talked to my elderly mother. Mom gets confused easily and is scared of hospitals. Dr. Bakshi didn't just talk to me; she knelt down to be at eye level with Mom, spoke slowly, and held her hand while explaining the medication. She has this quiet, steady way about her that just puts you at ease. You can tell she sees the person, not just the chart.

My sister was admitted with a...
Oct 09, 2025
Doctor: Dr. Faisal Mumtaz Hospital: indraprastha apollo hospital

My sister was admitted with a bad fever and we were all really scared. Dr. Mumtaz was the one who actually sat us down in the waiting area and explained everything in simple words—what the tests showed, what the plan was, even the 'what ifs.' He didn't just talk to the patient, he talked to us. That made a huge difference when you're feeling helpless. The hospital is big and busy, but he made us feel like we were his only case.

Our 8-year-old, Rohan, had stomach pains...
Sep 29, 2025
Doctor: Dr. Faisal Mumtaz Hospital: indraprastha apollo hospital

Our 8-year-old, Rohan, had stomach pains that wouldn't go away for weeks. We saw a couple of doctors who just said it was gas. Dr. Faisal Mumtaz was different. He got down on Rohan's level, asked him about his school and cricket, and got him to relax. He ordered the right tests and found it was a minor infection that needed specific meds. He even called us two days later to check on him. Seeing your kid in pain is terrifying, and Dr. Mumtaz actually cared about making him better, not just moving us along.

Had a weird rash that wouldn't...
Sep 27, 2025
Doctor: Dr. Faisal Mumtaz Hospital: indraprastha apollo hospital

Had a weird rash that wouldn't clear up. Went to Dr. Mumtaz. He figured it out fast, gave me a prescription that actually worked. No fuss. Good doctor.

I've had this nagging cough for...
Nov 07, 2025
Doctor: Dr. Faisal Mumtaz Hospital: indraprastha apollo hospital

I've had this nagging cough for months, and honestly, I was starting to think I'd just have to live with it. My appointment with Dr. Mumtaz was early morning; I remember because the parking lot was already packed. He listened to me describe it for a full five minutes without interrupting, which never happens. Then he did his check-up and said, 'Let's try one specific test that others might have skipped.' Turns out, it was a mild but persistent allergy no one had caught. He explained the results with a little diagram on his notepad. It wasn't magic, just good, thorough doctoring. I've been fine since.

Had a persistent stomach issue for...
Jan 20, 2026
Doctor: Dr. Chander M Malhothra Hospital: indraprastha apollo hospital

Had a persistent stomach issue for months. Dr. Malhothra at Apollo cut through the noise, ordered the right tests, and had a clear treatment plan in one visit. No fluff, just solved the problem so I could get back to work.

Our 8-year-old was terrified of doctors...
Oct 26, 2025
Doctor: Dr. Chander M Malhothra Hospital: indraprastha apollo hospital

Our 8-year-old was terrified of doctors after a bad experience. Dr. Malhothra was so patient with him, explaining everything in a way a kid could understand. He didn't rush us at all, even when my son had a million questions. The clinic was running late that day, but he still gave us all the time we needed. We left feeling actually heard and, for the first time, my son wasn't scared.

Look, I needed a general check-up...
Nov 03, 2025
Doctor: Dr. Chander M Malhothra Hospital: indraprastha apollo hospital

Look, I needed a general check-up and my friend recommended Dr. Malhothra. He's good. Straight talker, tells you how it is. The Apollo system is a bit of a maze, but once you're in his room, it's efficient. Got what I needed.

I went in for what I...
Jan 02, 2026
Doctor: Dr. Chander M Malhothra Hospital: indraprastha apollo hospital

I went in for what I thought was just bad heartburn. Dr. Malhothra listened to my symptoms, asked a few more questions I hadn't even thought were related, and got a bit serious. He sent me for an ECG right then. Turns out it wasn't just heartburn. That extra bit of attention, him connecting dots I didn't see, probably saved me from a bigger scare. The follow-up was clear, and he checked in himself a few days later. More than just writing a prescription.

I'd been to three other doctors...
Nov 19, 2025
Doctor: Dr. Gaurav Kumar Hospital: indraprastha apollo hospital

I'd been to three other doctors for this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Gaurav Kumar actually listened, asked a bunch of questions that seemed random at the time, and ordered a specific test no one else had. Turns out it was a rare vitamin deficiency. He explained it in a way that finally made sense. It wasn't magic, just good, old-fashioned detective work.

Had to get a cyst removed...
Sep 20, 2025
Doctor: Dr. Gaurav Kumar Hospital: indraprastha apollo hospital

Had to get a cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Kumar's team at Apollo made it straightforward. The doctor himself was quick and precise—in and out in what felt like twenty minutes. The stitches were so neat my wife joked they were better than her sewing. Recovery was exactly as he said it would be.

The place was busy, I had...
Jan 21, 2026
Doctor: Dr. Gaurav Kumar Hospital: indraprastha apollo hospital

The place was busy, I had to circle for parking, and my kid was cranky. But once we got inside, the front desk lady saw we were flustered and got us sorted quickly. The nurse who took vitals was really kind to my daughter. By the time Dr. Kumar came in, we were already feeling calmer. It's not just about the doctor; it's how the whole place runs. They made a stressful morning manageable.

What stuck with me was how...
Aug 23, 2025
Doctor: Dr. Gaurav Kumar Hospital: indraprastha apollo hospital

What stuck with me was how Dr. Kumar talked to my elderly father. He didn't just talk at him. He sat down, made eye contact, and explained the blood pressure medication without any jargon. He even drew a little diagram on his notepad. My dad usually tunes doctors out, but he actually remembered what Dr. Kumar said. That kind of patience is rare.

I was a total wreck before...
Jan 14, 2026
Doctor: Dr. Deepak Rosha Hospital: indraprastha apollo hospital

I was a total wreck before my appointment. First time seeing a specialist for my stomach issues and my mind was racing with worst-case scenarios. Dr. Rosha walked in, sat down, and just talked to me like a normal person. He explained everything in simple terms, didn't rush me, and by the time I left, I felt like I could actually handle this. The hospital is huge and intimidating, but he made it feel okay.

We brought my 78-year-old father to...
Dec 30, 2025
Doctor: Dr. Deepak Rosha Hospital: indraprastha apollo hospital

We brought my 78-year-old father to see Dr. Rosha. As his kids, we were scared and had a million questions. Dr. Rosha didn't just talk to Dad; he made sure to look at all of us, explained the treatment plan clearly, and gave us his direct contact for follow-ups. When you're worried about a parent, that kind of clear, direct communication with the family means everything. He treated Dad with so much respect.

Had a weird, lingering cough. Saw...
Jan 07, 2026
Doctor: Dr. Deepak Rosha Hospital: indraprastha apollo hospital

Had a weird, lingering cough. Saw Dr. Deepak Rosha at Apollo Delhi. Straight shooter. Listened, asked the right questions, ordered a sensible test. Got a clear diagnosis and a treatment that worked. No fuss, no drama. Would see him again if needed.

My experience was a bit of...
Aug 30, 2025
Doctor: Dr. Deepak Rosha Hospital: indraprastha apollo hospital

My experience was a bit of a journey. I'd been feeling run-down for months, seen a couple of local docs who just prescribed vitamins. At Apollo, I waited a bit (expected, it's a busy place), but then Dr. Rosha came in. He spent a solid 30 minutes just going through my entire history, asking about my work stress, sleep patterns—things no one else had. He connected dots I didn't even see. The follow-up was thorough; his assistant called to check on me after starting the new meds. It wasn't just a quick prescription; it felt like he actually figured out the root cause.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017