Patient Experience

Patient experience at indraprastha apollo hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making indraprastha apollo hospital a preferred hospital in New Delhi for planned and emergency treatment.
My father was admitted with a...
Jan 04, 2026
Doctor: Dr. Neeraj Singh Hospital: indraprastha apollo hospital

My father was admitted with a high fever and confusion. We were all scared. Dr. Neeraj Singh sat with us in the waiting area for a good twenty minutes, explaining what the tests might show and what each possibility meant. He didn't rush us. He called my mobile himself with updates, even late in the evening. It turned out to be a tricky infection, but he made us feel like we were part of the team. Dad's home now, and we know who to trust.

Went to Apollo for persistent stomach...
Sep 21, 2025
Doctor: Dr. Neeraj Singh Hospital: indraprastha apollo hospital

Went to Apollo for persistent stomach issues. Dr. Singh was direct. He listened, asked very specific questions, then laid out two clear paths: a conservative approach first, or more aggressive testing. He gave the pros and cons of each without pushing. I chose the first option, it worked. The appointment was efficient, he was clear, and I got better. That's what I needed.

I was quite nervous about my...
Sep 12, 2025
Doctor: Dr. Neeraj Singh Hospital: indraprastha apollo hospital

I was quite nervous about my check-up, as I don't like hospitals much. Dr. Singh has a very calm way about him. He spoke softly, explained everything he was doing as he went along, and made sure I was comfortable. The clinic was busy, I did wait a bit, but he never made me feel like a number. He remembered my concerns from last year. It felt like being seen by a very knowledgeable friend.

After weeks of feeling run-down and...
Dec 24, 2025
Doctor: Dr. Neeraj Singh Hospital: indraprastha apollo hospital

After weeks of feeling run-down and getting nowhere with other doctors, my wife made me see Dr. Neeraj Singh. What a difference! He actually got excited when he pieced my symptoms together—it was like solving a puzzle for him. He said, 'I think I know what this is, and it's treatable.' He was so confident and detailed in his explanation. Started the treatment he suggested, and I've got my energy back! I'm telling everyone about him.

I've been seeing Dr. Khanna for...
Nov 04, 2025
Doctor: Dr. Narendra Nath Khanna Hospital: indraprastha apollo hospital

I've been seeing Dr. Khanna for my blood pressure and general check-ups for over eight years now. He remembers things from my last visit without always checking the file, which makes you feel like a person, not a chart. The clinic at Apollo can get busy, but he's never rushed me. That consistency is why I keep coming back—I trust his judgment completely.

My 82-year-old father was admitted under...
Sep 30, 2025
Doctor: Dr. Narendra Nath Khanna Hospital: indraprastha apollo hospital

My 82-year-old father was admitted under Dr. Khanna's care. What stood out was how Dr. Khanna took the time to explain everything to us, the family, in simple terms after each visit. He'd call me directly with updates when I couldn't be there. He treated my dad with real kindness, and answered all our worried questions without making us feel like a burden. We felt included and informed during a really scary time.

Had a weird stomach thing that...
Nov 25, 2025
Doctor: Dr. Narendra Nath Khanna Hospital: indraprastha apollo hospital

Had a weird stomach thing that wouldn't go away. Saw Dr. Khanna at Apollo. He was straight to the point, ordered the right tests, figured it out. Got better. What more do you want?

I was new to Delhi and...
Sep 22, 2025
Doctor: Dr. Narendra Nath Khanna Hospital: indraprastha apollo hospital

I was new to Delhi and woke up with a fever so high I was shivering. Went to Apollo, a bit overwhelmed by the place. Dr. Khanna had a calm way about him. He listened to my whole story—how I'd just moved, was stressed about work—and connected it. He said, 'Your body is telling you to slow down,' and explained how stress can knock your immunity. It wasn't just pills; he gave practical advice. The fever broke in two days, but that conversation stuck with me. He treated the cause, not just the symptom.

I'd been feeling off for months,...
Sep 13, 2025
Doctor: Dr. Pranav Kumar Hospital: indraprastha apollo hospital

I'd been feeling off for months, tired and achy, and my local doc just said it was stress. Dr. Pranav Kumar at Apollo actually listened. He didn't rush. He asked about things I thought were unrelated, like this weird rash I had last year. He connected the dots and ordered a specific blood test nobody else had. Turns out it was a rare autoimmune thing. He explained it to me and my wife in plain English, drew diagrams on a notepad. Started me on treatment that week. I'm not 100% yet, but for the first time, I feel like someone truly figured it out.

Had to get a colonoscopy. Not...
Oct 14, 2025
Doctor: Dr. Pranav Kumar Hospital: indraprastha apollo hospital

Had to get a colonoscopy. Not exactly fun to talk about, but it was time. The prep was the worst part, honestly. The day of, at Apollo, I was pretty nervous. Dr. Kumar's team was calm and professional. The anesthesiologist cracked a silly joke as I was going under. Woke up, it was all done. Dr. Kumar came by, said everything looked completely normal, showed me a couple of pictures. Whole thing was straightforward. Got my report the next day. It was a relief to have it over with and get the all-clear.

The Apollo waiting area was busy,...
Dec 11, 2025
Doctor: Dr. Pranav Kumar Hospital: indraprastha apollo hospital

The Apollo waiting area was busy, I had to wait a bit past my appointment time. But you know what? The front desk lady was really kind about it, offered me water. The nurse who took my vitals, Sameer, had a great way of putting you at ease. He talked about the rain while checking my BP. Even the cleaner in the hallway smiled and nodded. It's those small things that make a hospital visit less cold. When Dr. Kumar finally saw me, he apologized for the wait, which I appreciated. The place just felt... human.

Look, I'm not great with doctors....
Oct 15, 2025
Doctor: Dr. Pranav Kumar Hospital: indraprastha apollo hospital

Look, I'm not great with doctors. I get quiet and just want to get out. Dr. Kumar has this way about him. He sits down, doesn't hover. Asks how my job is going while he's looking at my chart. When he explained I needed a minor procedure, he saw I was worried. He said, 'It's okay to be nervous. Most people are. Let's go through what a normal Tuesday looks like for you after this is done.' He focused on life after, not the scary part. Didn't talk down to me. Felt like I was talking to a really smart, calm friend who knew medicine.

I'd been to three other doctors...
Nov 15, 2025
Doctor: Dr. Reetesh Gupta Hospital: indraprastha apollo hospital

I'd been to three other doctors about this persistent fatigue and stomach pain. Everyone said it was stress. Dr. Gupta was the first one who actually sat and listened, really listened, to everything I described, even the weird stuff I thought was irrelevant. He ordered a specific test the others hadn't, and it turned out to be a tricky parasite. He explained it all on a notepad, drawing it out so I could understand. I'm finally on the right treatment.

Had to get a cyst removed...
Dec 12, 2025
Doctor: Dr. Reetesh Gupta Hospital: indraprastha apollo hospital

Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing—the idea of being cut into, you know? But Dr. Gupta made it so simple. The procedure itself was over before I knew it. The worst part was probably the parking garage being full that morning. He checked in the next day himself with a call to see how the stitches were feeling. It was just a smooth, straightforward experience.

The hospital itself is huge and...
Oct 19, 2025
Doctor: Dr. Reetesh Gupta Hospital: indraprastha apollo hospital

The hospital itself is huge and can feel a bit overwhelming. I got lost trying to find the clinic and was late for my appointment, which stressed me out. But the lady at the front desk in Dr. Gupta's unit was so kind. She calmed me down, got me sorted, and even walked me to the right waiting area. That human touch, before you even see the doctor, makes a big difference. The whole team there just seems to work well together.

What I remember most is how...
Dec 11, 2025
Doctor: Dr. Reetesh Gupta Hospital: indraprastha apollo hospital

What I remember most is how he talks to you. I'm not a medical person, and sometimes doctors use words that fly right over your head. Dr. Gupta doesn't do that. He'll pause, look at you, and say, 'Let me put it another way.' He asks if you have questions and waits for the real answer. When I was worried about a medication side effect, he didn't dismiss it; he explained why it happens and how we'd manage it. You feel like a person, not just a case.

Had a persistent stomach issue for...
Nov 26, 2025
Doctor: Dr. Shakti Hospital: indraprastha apollo hospital

Had a persistent stomach issue for months. Dr. Shakti at Apollo Delhi diagnosed it quickly, gave a clear treatment plan that worked. No-nonsense, efficient, exactly what I needed. Got me back to work.

Just had my gallbladder out at...
Oct 13, 2025
Doctor: Dr. Shakti Hospital: indraprastha apollo hospital

Just had my gallbladder out at Apollo. The surgery itself went fine, but the first two days after were rough. Dr. Shakti was really good about the pain meds—adjusted them so I could actually rest. Checked on me every day, even on Sunday. The nurses said he's like that with all his surgery patients. Felt looked after during the worst of it.

Look, I don't do doctors. But...
Nov 09, 2025
Doctor: Dr. Shakti Hospital: indraprastha apollo hospital

Look, I don't do doctors. But I was feeling run down for weeks. Saw Dr. Shakti. He listened, didn't rush me, ran the right tests. Turned out to be a simple vitamin deficiency. Got the pills, feel better now. Straight shooter.

I was visiting Delhi from out...
Jan 22, 2026
Doctor: Dr. Shakti Hospital: indraprastha apollo hospital

I was visiting Delhi from out of town when I came down with a high fever. Ended up at Apollo's emergency department, scared and alone. They assigned me to Dr. Shakti. He had this calm way about him that cut through my panic. He sat down, explained it was likely a severe bacterial infection, and laid out the hospital stay plan. The waiting room was packed, so sometimes he was rushed between rounds, but he always answered my questions. What stuck with me was on day three, when my fever broke, he remembered I was far from home and asked if I needed help contacting my family. It was a small thing, but it mattered. He got me through a really tough spot.

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VO-284, Eldeco Centre 110017