Patient Experience

Patient experience at indraprastha apollo hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making indraprastha apollo hospital a preferred hospital in New Delhi for planned and emergency treatment.
I'd been to a couple of...
Jan 10, 2026
Doctor: Dr. Alok Kumar Pandey Hospital: indraprastha apollo hospital

I'd been to a couple of doctors about this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Pandey actually listened to the whole, weird story, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a rare vitamin deficiency causing the issues. He explained it in a way that finally made sense. I'm on a simple supplement now and feel like myself again.

Had to get a small cyst...
Nov 08, 2025
Doctor: Dr. Alok Kumar Pandey Hospital: indraprastha apollo hospital

Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quick, and Dr. Pandey talked me through each step as he did it. The parking garage was packed that morning, which stressed me out more, but once I was in the room, the team was calm and efficient. It healed up perfectly, no fuss.

The clinic was running a bit...
Sep 02, 2025
Doctor: Dr. Alok Kumar Pandey Hospital: indraprastha apollo hospital

The clinic was running a bit behind schedule, which I expected. But what stood out was how the nurse at the front desk noticed I was anxious. She got me some water and gave me a real update, not just a 'soon'. Later, Dr. Pandey's assistant was really clear about the medication instructions and even wrote them down for me. It felt like everyone was on the same page, which isn't always the case.

Look, I don't really like hospitals....
Aug 28, 2025
Doctor: Dr. Alok Kumar Pandey Hospital: indraprastha apollo hospital

Look, I don't really like hospitals. Dr. Pandey has this very quiet, steady way about him. He doesn't rush you. When I was worried about some test results, he sat down, pulled out a notepad, and drew a simple diagram to show what was happening. Didn't talk down to me, just made it clear. That kind of patience is rare.

I've been seeing Dr. Gautam Naik...
Dec 16, 2025
Doctor: Dr. Gautam Niloba Naik Hospital: indraprastha apollo hospital

I've been seeing Dr. Gautam Naik for my diabetes and blood pressure for over eight years now. He's moved clinics a couple times, but I've followed him because he remembers everything. He doesn't just look at the latest numbers; he remembers what my levels were like two years ago and asks about my family. The clinic at Apollo can get busy, but he never makes me feel rushed. That kind of consistency is hard to find.

My 7-year-old, Rohan, had a high...
Oct 10, 2025
Doctor: Dr. Gautam Niloba Naik Hospital: indraprastha apollo hospital

My 7-year-old, Rohan, had a high fever that just wouldn't break, and I was panicking. We got an appointment with Dr. Naik. He was so calm with Rohan, talking to him about school instead of just to me. He explained everything in a way I could understand, not just medical jargon. He even called the next day to check on him. As a parent, that meant the world. The hospital itself is huge and a bit overwhelming, but Dr. Naik made us feel safe.

Had a bad stomach thing last...
Sep 29, 2025
Doctor: Dr. Gautam Niloba Naik Hospital: indraprastha apollo hospital

Had a bad stomach thing last month. Went to Dr. Naik at Apollo. He figured it out fast, gave me a clear plan. Fixed me up. No nonsense, which I like.

So, I'd been feeling run-down for...
Oct 19, 2025
Doctor: Dr. Gautam Niloba Naik Hospital: indraprastha apollo hospital

So, I'd been feeling run-down for months. Tired all the time, just off. My usual doc retired, so I booked with Dr. Gautam Naik at Apollo on a friend's suggestion. The waiting area was packed, I won't lie. But when I got in, he just listened. For a solid ten minutes, he let me list every little ache and worry. He asked questions about my work stress, my sleep, things I hadn't even connected. Ordered some tests, sure, but his first instinct wasn't to just throw pills at me. He said, 'Let's map the whole picture first.' It felt like a proper investigation, not a quick fix. I'm on a better path now because he took the time to really look.

My appointment with Dr. Kanika Narang...
Dec 08, 2025
Doctor: Dr. Kanika Narang Hospital: indraprastha apollo hospital

My appointment with Dr. Kanika Narang was for a persistent cough. At my age, new doctors can make one feel a bit uncertain, but she put me at ease immediately. She listened to my entire history without rushing, and her explanations were clear and kind. The hospital itself is large, and I did get a little turned around finding the department, but the staff were helpful. I left feeling properly looked after and with a plan I understand.

Had a severe stomach issue. Went...
Nov 16, 2025
Doctor: Dr. Kanika Narang Hospital: indraprastha apollo hospital

Had a severe stomach issue. Went to Apollo Delhi. Dr. Narang saw me, asked direct questions, ordered the right tests. Got a diagnosis quickly. Treatment worked. No nonsense, efficient. Follow-up was clear.

I was quite worried about some...
Oct 05, 2025
Doctor: Dr. Kanika Narang Hospital: indraprastha apollo hospital

I was quite worried about some ongoing fatigue and general unwellness. Dr. Narang has a very calm way about her. She took everything I said seriously and didn't dismiss my concerns. We worked through the possibilities together. It wasn't anything major in the end, but I'm so grateful she took the time to make sure. She’s a very good listener.

Honestly, I was a nervous wreck!...
Jan 09, 2026
Doctor: Dr. Kanika Narang Hospital: indraprastha apollo hospital

Honestly, I was a nervous wreck! I'd been putting off a check-up for ages. Dr. Narang was fantastic—friendly, approachable, and she actually made the whole thing less scary. She explained everything in a way that made sense, and when my tests came back clear, the relief was huge. She even remembered to ask about something I'd mentioned in passing during our first chat. Really, really good experience.

I'd been to three other doctors...
Jan 17, 2026
Doctor: Dr. Masood Habib Hospital: indraprastha apollo hospital

I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Habib was different. He actually listened to my whole history, asked about a trip I'd taken years ago, and ordered a very specific test nobody else had. Turns out it was a tricky tick-borne thing. He explained it all with a diagram on his notepad. I'm on treatment now and finally starting to feel like myself. He figured out what others missed.

Had to get a colonoscopy, which...
Oct 05, 2025
Doctor: Dr. Masood Habib Hospital: indraprastha apollo hospital

Had to get a colonoscopy, which honestly scared me more than it should have. The prep was the worst part, obviously. Dr. Habib's team walked me through every step, and the day of, he himself cracked a small joke about the gown fashion before the sedation. Woke up, it was done, he showed me the pictures saying everything looked clear. The whole thing was just... straightforward. Sometimes you just want a procedure to be boring, and this one was.

The Apollo waiting area was actually...
Dec 06, 2025
Doctor: Dr. Masood Habib Hospital: indraprastha apollo hospital

The Apollo waiting area was actually calm, which helped. My mom was with me and the nurse at the front desk, Riya I think, saw she was anxious and brought her a cup of tea without us even asking. Little things, you know? Dr. Habib was running a little behind, but his assistant came out to apologize and give an update. It didn't feel like we were just a number on a chart. The place runs smoothly, and people there seem to actually care.

Look, I'm a pretty nervous guy...
Sep 16, 2025
Doctor: Dr. Masood Habib Hospital: indraprastha apollo hospital

Look, I'm a pretty nervous guy in hospitals. Dr. Habib has this very calm, direct way about him. He doesn't sugarcoat, but he also doesn't talk down to you. When he explained my high blood pressure, he didn't just hand me a pill. He asked about my job, my diet, and we made a real plan. He remembers small things from previous visits, asks about my kids. It feels like a conversation, not a consultation. That matters a lot.

My mother was admitted with severe...
Jan 01, 2026
Doctor: Dr. Karunesh Kumar Hospital: indraprastha apollo hospital

My mother was admitted with severe abdominal pain. Dr. Karunesh Kumar was the one who sat us down in the family room and explained everything in simple Hindi, no medical jargon. He drew a little diagram on a notepad to show us what might be happening. He called me directly with every update, even late at night. The hospital is big and busy, but he made us feel like we were his only concern. Because of how clear he was, we could make the right decisions together.

My husband had a persistent fever...
Sep 21, 2025
Doctor: Dr. Karunesh Kumar Hospital: indraprastha apollo hospital

My husband had a persistent fever that wouldn't break. We saw Dr. Kumar at Apollo. He listened, asked very specific questions, and ordered the right tests quickly. No fuss, no dragging it out. He diagnosed a tricky infection and started treatment that same day. It worked. We were in and out with a clear plan. That's what you need sometimes—someone who cuts through the noise and fixes the problem.

Bringing my young son to any...
Oct 24, 2025
Doctor: Dr. Karunesh Kumar Hospital: indraprastha apollo hospital

Bringing my young son to any hospital is frightening. Dr. Kumar has such a calm way about him. He didn't just talk to me; he knelt down to my son's level and spoke to him gently before the examination. He explained each step to us both in a quiet, reassuring voice. The wait was long that day, but once we were with him, he gave us all the time we needed. His kindness meant more than I can say.

After weeks of feeling run-down and...
Jan 19, 2026
Doctor: Dr. Karunesh Kumar Hospital: indraprastha apollo hospital

After weeks of feeling run-down and getting nowhere with other doctors, I finally saw Dr. Kumar. Wow, what a difference! He actually looked at me, not just my file. He connected dots others missed and figured it was a vitamin deficiency. Simple fix, but I feel like a new person! The relief is incredible. The Apollo parking lot was a nightmare, but honestly, it was worth the hassle to find a doctor who really listens and gets results.

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VO-284, Eldeco Centre 110017