Patient Experience
I'd been feeling run down for months, with weird pains that came and went. My local doctor was stumped. Dr. Rathi actually listened to the whole, messy history. He ordered a specific test I'd never even heard of, and it turned out to be a pretty rare thyroid issue. He explained it all with a diagram on his notepadno fancy jargon. Starting treatment now, and I finally feel like someone figured it out.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the surgery itself. But Dr. Rathi's team made it simple. The whole thing was over in what felt like minutes. He checked in right after, the stitches were neat, and recovery was exactly as he said it would be. No drama, just a smooth process from start to finish.
Parking at Medicover was a nightmare that day, I won't lie. But once I got inside, the difference was clear. The front desk lady saw I was flustered and helped me out quickly. The place is clean and quiet, which helped settle my nerves. Even the nurse who took my vitals was really kind. It felt organized, not chaotic. That matters a lot when you're not feeling well.
What stuck with me about Dr. Rathi was how he talked to my elderly father. Dad gets confused easily and asks the same question twice. Dr. Rathi never rushed him, never showed a hint of irritation. He just repeated things patiently, making sure Dad understood each step of his new medication. You can't fake that kind of respect. It meant the world to us.