Patient Experience
I'd been feeling off for months, tired and just not right. A couple of other doctors had basically shrugged. Dr. K Parwathi Devi actually sat and listened to everything, asked a lot of questions I hadn't been asked before. She ordered some specific tests at Medicover and figured out it was a thyroid issue that was messing with a bunch of other things. It wasn't obvious, but she put the pieces together. Finally having an answer and a plan is such a relief.
Needed to get a small cyst removed. Honestly, I was nervous at first about any kind of procedure. Dr. Devi explained exactly what she'd do, how long it would take, and what the scar would be like. The whole thing was over in what felt like twenty minutes. It went so smoothly, and the follow-up was just as straightforward. Sometimes simple things are done well, and that matters.
The hospital was busy, I had to wait a bit past my appointment time, which I expected. But what stood out was how the nurses at the front desk and the assistant in Dr. Devi's room were. They were really patient, helped my elderly father find a seat, and kept checking in. The place felt clean and organized, which helps when you're not feeling great. It made the visit less stressful.
What I remember most is how Dr. Parwathi Devi talks to you. I had a lot of anxiety about my health, and she never made me feel rushed or silly for asking questions. She has this calm way of explaining things without using scary medical jargon. She looked at me, not just the chart. That kind of attention makes you feel like you're in good hands.