Patient Experience
I'd been to three different doctors for this nagging stomach pain and fatigue. Everyone said it was just stress. Dr. Sama actually sat down with my file for a long time, asked me questions about things no one else hadlike what my skin felt like in the sun. She ordered a specific test the others hadn't. Turns out it was a vitamin deficiency causing the issues, not just 'stress.' She figured out what was really wrong when others just shrugged.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Sama made it so straightforward. She explained each step before she did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. The stitches were neat, healing was a breeze. It was one of those medical things you dread that ends up being no big deal at all.
Parking at Medicover was a nightmare that day, completely full. By the time I got to the reception, I was flustered. But the lady at the desk was really kind, got me sorted quickly, and the nurse who took my vitals had a calm way about her that settled me down. The whole place just felt clean and organized, which matters when you're not feeling well. Dr. Sama was great, but her team really sets the tone.
What I remember most is how Dr. Sama talked to my elderly mother. She didn't just talk at her; she got down to her eye level, spoke clearly without being patronizing, and checked in with her after every part of the explanation to see if she understood. She has this quiet, patient way of listening that makes you feel like you're the only person in the room. You don't find that everywhere.