Patient Experience
I was so nervous going in, my first time seeing a doctor on my own. Dr. Rathod just had this calm way about him. He listened to all my worries, explained things in simple words, and by the end, I felt silly for being so scared. The hospital was busy but he made time feel slow.
My 8-year-old had a high fever that wouldn't break, and we were really scared. Dr. Rathod at Medicover saw us quickly. He talked directly to my son, not just to me, which made him feel brave. He explained the medicine in a way a kid could understand. We left feeling like someone actually cared about our little boy, not just the chart.
Had a stubborn stomach issue. Saw Dr. Sunil Kumar Rathod. He was straight to the point, no fluff. Asked the right questions, gave clear instructions. Fixed me up. Good experience.
I'd been putting off this checkup for ages, you know how it is. The parking at Medicover was a hassle, I had to circle twice. Once inside, I waited a bit, flipping through a magazine. When Dr. Rathod came in, he remembered a detail from my file I'd forgotten I even mentioned. He walked me through each step of the exam, drew a little diagram on the paper sheet to show what he thought was going on. It wasn't just 'take these pills'; he made sure I understood the 'why.' Felt looked after, not just processed.