Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Talla Shanthanurao actually listened. He asked a lot of questions I hadn't been asked before, ordered some specific tests, and figured out it was a thyroid issue that was messing with everything. It wasn't a quick fix, but having a real answer after months of feeling awful made all the difference.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Shanthanurao explained the whole thing in simple termswhat he'd do, how long it would take, what to expect after. The procedure itself was over before I knew it. The whole thing was just... straightforward. No drama, no complications, just in and out of Medicover with a bandage and clear instructions.
The clinic at Medicover was busy, I had to wait a bit, but the staff made it okay. The nurse who took my vitals was really kind and chatted with me to keep my mind off things. Even the person at the front desk helped me sort out my paperwork without making me feel like I was bothering them. It's a clean, modern place, but it was the people that stood out.
What I remember most is how Dr. Shanthanurao talks to you. He doesn't just look at the chart; he looks at you. When I was worried about a medication side effect, he didn't dismiss it. He sat down, explained why it might be happening, and we worked out a different plan together. Felt like I was talking to a person, not just a medical authority.