Patient Experience
Parking at Medicover was a bit of a hassle that morning, I won't lie. But once inside, it made a difference. The front desk lady saw I was flustered and helped me find my file quickly. The nurse who took my vitals was really gentle and cracked a small joke about the weather to put me at ease. The whole place felt calm and clean, which matters when you're not feeling well. Dr. Prashanth's clinic felt organized, not rushed.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Prashanth talked me through each step in the clinic room itself, the local anesthesia pinched for a second, and it was over before I knew it. He even showed me the cyst afterwards, which was kinda gross but also cool. Follow-up was quick, and the scar is healing really cleanly. Just a normal, smooth visit.
I'd been to a couple of doctors for months with this nagging stomach pain and fatigue. Everyone said it was just stress. Dr. Prashanth actually sat and listened, really listened, to everything I said. He ordered some specific tests others hadn't, and it turned out to be something quite rare with my gallbladder. He explained it in simple Telugu, drew a little diagram on his notepad, and I finally felt like someone had found the real problem. The treatment plan worked.
What I remember most is how he speaks. My mother is old and gets very scared about doctors. Dr. Prashanth didn't just talk to me; he leaned towards her, spoke slowly and clearly, and checked if she understood. He has this calm way about himno hurry, no big medical words to show off. He made her feel like she was his only patient that day. That kind of patience is rare.