Patient Experience
My 8-year-old son had been complaining of stomach aches for weeks. Our pediatrician couldn't figure it out, so we went to see Dr. B K Roy. I was a wreck. Dr. Roy spent nearly an hour with us, just talking to my son about school and his friends before even examining him. He figured out it was anxiety-related, not a physical issue, and gave us such gentle, practical advice. He treated my son like a person, not just a patient. We left feeling heard and with a real plan.
I hate going to the doctor. Full stop. But I'd been putting off this weird fatigue for months. Walking into Apollo Noida, I was so nervous my hands were shaking. Dr. Roy just had this calm way about him. He didn't rush, explained everything in simple terms, and actually listened when I listed my (probably silly) worries. He said, 'Let's just check a few things to put your mind at ease.' And it did. I didn't feel judged at all. Finally saw a doctor who gets that people are scared.
Had a persistent cough. Saw Dr. B K Roy. He was straight to the point, no fluff. Asked the right questions, checked me over, prescribed meds that actually worked. Parking at Apollo was a nightmare, but the appointment itself was efficient and helpful. Would go back.
It started with just feeling off—low energy, no appetite. I ignored it until my wife basically dragged me to Apollo. The waiting area was packed, and I almost left. Dr. Roy's assistant finally called my name. From the first minute, he was different. He leaned back in his chair, looked me in the eye, and said, 'So, tell me what's really going on.' Not just 'what are your symptoms.' We talked about work stress, sleep, everything. He connected dots I didn't even see. Ordered a specific blood test others had missed. Turns out, it was a vitamin deficiency that was easily fixed. That conversation in his office changed my whole approach to my health.