Patient Experience
I've been seeing Dr. Chitra Setya for my diabetes and blood pressure for about eight years now, since she was at her old clinic. I followed her to Apollo Noida because she just gets it. She remembers my history without always checking the file, asks about my family, and never rushes me out. The new hospital is big and can feel impersonal, but her clinic room is still the same calm space. That consistency is hard to find.
Had a bad chest infection that wouldn't clear. Needed a doctor who could fit into a packed schedule. Booked a video consult with Dr. Setya through the Apollo app. She was direct, asked the right questions, prescribed what was needed, and sent the meds to my local pharmacy. Followed up with a message two days later. Got the job done without the fuss. Exactly what I needed.
Look, I don't like going to the doctor. But I was feeling run down for weeks. Friend recommended Dr. Chitra. She's no-nonsense. I told her my symptoms, she listened, asked a couple sharp questions, and ordered some basic tests. Turns out I was severely vitamin D deficient. Got the supplements, felt better in a month. She's good. Parking at Apollo is still a nightmare, though.
I went to Apollo Noida with what I thought was just a bad stomach ache. The ER was chaotic, and I was sent to General Medicine. Dr. Chitra Setya was the consultant on duty. She had this very quiet way about her. Instead of just focusing on the stomach, she noticed my skin looked a bit yellow and asked if I'd had any tea-colored urine. I had, but thought nothing of it. She ordered specific liver function tests right away—turned out to be a gallbladder issue that needed quick attention. The way she picked up on that one detail in the middle of a busy shift probably saved me a lot of trouble later.