Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Passi was the first one who actually listened to all my weird, scattered symptoms. She ordered a specific test I'd never even heard of, and it turned out to be a pretty rare thyroid issue. She explained it all with a diagram on her notepad—no confusing jargon. Starting treatment now and finally feel hopeful.
Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Passi made it seem like no big deal. The whole thing was over in like twenty minutes. She talked to me the whole time, just about my job, which really took my mind off it. The stitches were so neat my wife joked they look better than her sewing. Back to normal in a week.
The Apollo facility in Noida is nice, but what stood out was the team. The front desk lady remembered my name when I came for my follow-up, which was a nice touch. The nurse who took my vitals was really gentle—I usually hate that blood pressure cuff. Even the guy who cleaned the waiting area smiled and said good morning. It felt coordinated, not chaotic.
Look, I'm a pretty anxious person in doctor's offices. Dr. Passi has this calm way about her. She doesn't rush you, and she actually waits for you to finish your sentence. When I was explaining my stomach pain, I got a bit flustered, and she just said, 'Take your time, we have all day.' She didn't, of course, but it made me relax enough to tell her everything.