Patient Experience
I'd been to three doctors for this constant fatigue and weird joint pain. Everyone said it was stress. Dr. Gupta actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something called Lyme disease, which is pretty rare here. He explained it all without making me feel stupid, and I'm finally on the right treatment. He just didn't give up.
Had to get a small cyst removed from my back. Honestly, I was nervous about the scar and the whole thing. Dr. Gupta's clinic at Apollo was running late that day, but he didn't rush when it was my turn. The procedure itself was over in maybe twenty minutes. He talked me through each step, and the local anesthetic worked perfectly—felt nothing. Follow-up was straightforward. Sometimes simple things going right is all you need.
The parking at Apollo Noida was a nightmare that morning, which put me in a bad mood. But the front desk lady was really patient helping me reschedule my slot. The whole floor was clean and quiet, which helped calm me down. Even the nurse who took my vitals had a nice way about her, made a little joke about the blood pressure cuff. It's not just about the doctor; the whole team there made a difficult day easier.
What I remember most is how Dr. Gupta talked to my elderly mother. She gets confused easily. He didn't just talk to me; he sat down, looked right at her, and explained her new medication in the simplest terms, even drew a little sun on the packet to show her when to take the morning dose. He has this calm, direct way of speaking that puts you at ease. You feel like a person, not a case number.