Patient Experience
My father was admitted with a high fever and confusion. We were all so scared. Dr. Shweta Mathur was the one who sat us down in the little family room and explained everything in simple words—what the tests showed, what the plan was. She didn't rush us. She answered my mother's same question three times without making her feel silly. It was her calm way of talking to us, not just treating him, that got us through those first two days. He's home now, much better.
Took my son in. He'd had stomach pain for a week. The clinic was busy, we waited a bit, but once we saw her, it was different. She listened, asked him questions directly, not just me. Explained it was likely a common bug, gave clear instructions on what to watch for. No fancy words, just straight talk. It was exactly what we needed. Followed her advice, he was fine in 48 hours.
My wife was very anxious about some ongoing fatigue. I was worried it would be dismissed. Dr. Mathur had such a gentle manner. She didn't just nod; she took notes, asked thoughtful follow-ups, and laid out a simple, step-by-step check-up plan. She said, 'Let's not worry ahead of the facts.' That phrase really stuck with us. The process felt manageable because of how she presented it. We're still in the middle of tests, but we feel heard.
Wow, what a difference! After months of my mom feeling 'just off' and other doctors being vague, we saw Dr. Mathur. She actually connected the dots between things we thought were separate—her sleep, her diet, a minor ache. She had this 'aha!' moment looking at the history and explained it so clearly. The treatment was simple, and mom is like a new person. We're so relieved we found her. The parking at Apollo was a nightmare that day, but honestly, it was worth it.