Patient Experience
I'd been to three different doctors for this constant fatigue and weird joint pain. Everyone said it was stress. Dr. Sushmita Prakash actually sat and listened, really listened, for a full twenty minutes. She ordered a specific blood test the others hadn't even considered. Turns out it was something quite rare. She explained it all to me in my living room terms, no scary medical jargon. I'm on treatment now and finally starting to feel like myself again.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Prakash's team at Apollo Noida made it so straightforward. The nurse who prepped me was really calming, and the doctor herself was in and out, efficient and clear. It was over before I knew it. The whole thing felt very routine for them, which was exactly what I needed it to be.
The waiting area was packed, I'll admit that. But the front desk staff kept things moving and were surprisingly patient with everyone. Once I got in, the nurse took my vitals and had a nice, normal chat about the weather—it took the edge off. The facility itself felt clean and organized, not chaotic. It made a long wait much more bearable.
What stuck with me most was how Dr. Prakash talks to you. I was scared about some test results, and she didn't just rattle off numbers. She pulled her chair closer, made sure I was following, and checked in on how I was feeling about the next steps. She has this calm, direct way about her that makes you feel like you're in capable hands, not just being processed.