Patient Experience
My 8-year-old daughter developed sudden, uncontrollable facial twitching after a viral infection. Our local doctor was dismissive, calling it a 'nervous habit.' Dr. Dikici was our last hope. He didn't just glance at her; he spent 45 minutes asking her to draw pictures, recite rhymes, and play a clapping game. He diagnosed pediatric autoimmune neuropsychiatric disorder (PANDAS) triggered by strep, something completely missed. His treatment plan involved coordination with a pediatric rheumatologist. Six months later, the twitching is gone, and my little girl is back to her ballet classes. He spoke to her like a colleague, not a child, and that made all the difference.
I was admitted through the ER at 2 AM with what felt like an electric storm in my head, the worst thunderclap headache of my life. Dr. Dikici was the on-call neurologist. While others might have ordered a standard CT and sent me for observation, he noticed a subtle asymmetry in my pupil reaction under the harsh ER lights. He insisted on an immediate lumbar puncture and a specialized CTA. He found a rare, blister-like aneurysm on my posterior communicating artery. He scrubbed in for the emergency endovascular coiling himself, explaining the risks to my terrified wife in Turkish mixed with simple English diagrams. He saved me from a catastrophic bleed. His calm intensity in that chaos was unforgettable.
As a 72-year-old with essential tremor, I'd seen many neurologists. My hands shook so badly I couldn't hold a teacup. Dr. Dikici proposed a focused ultrasound thalamotomy, a non-invasive procedure. What stood out was his '3D rehearsal.' He didn't just show me brochures; he used a VR headset to simulate the entire procedure, the sounds of the MRI, the targeting process, so there were no surprises. Post-procedure, my right hand is steady. At my follow-up, he tested me by having me pour water from a small pitcher into a glass. Not a drop spilled. I cried. He didn't celebrate; he just nodded and said, 'Now we work on maintenance.' His blend of high-tech and profound human understanding is unique.
I came for a routine checkup for chronic migraines, expecting a quick prescription refill. Dr. Dikici reviewed my file and asked an odd question: 'Have you noticed any change in your sense of smell or taste of coffee?' I had, my coffee tasted metallic lately. He ordered a dopamine transporter scan (DaTscan) on a hunch. It revealed early-stage Parkinson's, years before typical motor symptoms would appear. He then designed a 'prehabilitative' plan: specific voice exercises, boxing-based physical therapy, and dietary tweaks, all to build neural resilience. He called it 'building the dam before the flood.' This wasn't routine care; it was prophetic, preventative neurology. He turned a mundane visit into a life-changing early defense strategy.
Dr. Prof. MD. Levent Kaptanoglu provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Medical Park Pendik. Dr. Prof. MD. Levent Kaptanoglu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Prof. MD. Levent Kaptanoglu's expertise. Highly recommend for general surgery treatment.
My family and I are grateful for the care we received from Dr. Prof. MD. Levent Kaptanoglu. The hospital staff was also very supportive.
I came to Dr. Nergis at 72 years old with severe pelvic organ prolapse that made daily life unbearable. Other doctors had dismissed it as 'normal aging.' Dr. Nergis listened to my concerns without rushing, explained the complex laparoscopic sacrocolpopexy procedure in terms I could understand, and performed it flawlessly. Her follow-up care was exceptional, she even called me personally two days after discharge to check on my recovery. At Medical Park Pendik, her team treated me with dignity I hadn't experienced elsewhere. She gave me back my quality of life.
Our 14-year-old daughter developed severe menstrual issues that left her anemic and missing school. Pediatricians couldn't help, and we were terrified of seeing a gynecologist at her age. Dr. Nergis created a safe, gentle environment, she spoke directly to our daughter, not just to us parents. She diagnosed PCOS early and crafted a conservative treatment plan involving lifestyle changes before any medication. Her approach was so compassionate that our daughter now asks to see 'Dr. Nergis' for her checkups instead of dreading them. She navigated adolescent gynecology with rare sensitivity.
I was 24 weeks pregnant with twins when I developed sudden severe abdominal pain at midnight. The emergency room called Dr. Nergis, who arrived within 30 minutes despite the hour. She diagnosed a rare complication of twin pregnancy, vanishing twin syndrome with acute complications, and managed the emergency with incredible calm. She spent hours explaining our options, never pushing surgery until absolutely necessary. Her surgical skill during the emergency procedure saved our remaining baby and my fertility. Her nighttime follow-up visits in the ICU showed dedication beyond any doctor I've known.
As a researcher who reads medical journals, I sought Dr. Nergis for a routine checkup that turned complex when she discovered atypical endometrial cells. What impressed me was her collaborative approach, she discussed recent studies with me, presented multiple management strategies, and co-designed my care plan. Her office coordinated with oncology, radiology, and genetics for a holistic workup. The robotic hysterectomy she performed was textbook perfect, with minimal scarring. She treats patients as intelligent partners in care, which is remarkably rare in surgical specialties.
After 12 years of unexplained secondary infertility and three heartbreaking miscarriages, my journey felt hopeless. Dr. Nilufer approached my case not as another file, but as a puzzle requiring a different lens. She ordered a specialized thrombophilia panel others had dismissed and discovered a subtle clotting disorder. Her protocol involved daily heparin injections and meticulous progesterone monitoring. The anxiety of each scan was met with her calm, steady voice explaining every flicker on the screen. When my daughter was finally placed in my arms, it wasn't just a birth; it was the culmination of Dr. Nilufer's relentless, science-backed compassion. She gave us the family we'd stopped believing was possible.
My 14-year-old daughter developed severe pelvic pain that local doctors brushed off as 'bad periods.' We saw Dr. Nilufer as a last resort. Her approach was revolutionary, she spoke directly to my daughter, not just to me. With gentle questioning, she uncovered symptoms of endometriosis. She explained the laparoscopic procedure to my daughter using simple diagrams, empowering her. Post-surgery, Dr. Nilufer didn't just discharge us; she provided a long-term management plan involving a pediatric dietitian and pain specialist. She treated my teenager with a dignity that transformed her from a scared child into an informed patient managing her own health.
As a 68-year-old widow, discussing prolapse and urinary incontinence felt deeply embarrassing. Dr. Nilufer created an environment of profound respect. She never rushed, asking about my daily life, gardening, lifting groceries, to understand the real impact. She presented all options, from pessaries to surgery, with clear hand-drawn sketches. I opted for surgery, and her post-op care was exceptional; she personally called me on a Sunday evening to check on my pain levels. She restored not just my pelvic floor, but my confidence to travel and live actively again. Her care for elderly women is a masterclass in dignity.
What began as a routine 20-week anatomy scan at Medical Park Pendik turned into a nightmare when they discovered a large ovarian cyst with concerning features. I was admitted directly from the ultrasound room. Dr. Nilufer coordinated a rapid, multidisciplinary response involving a maternal-fetal medicine specialist and an oncological surgeon. She performed a complex laparoscopic cystectomy at 22 weeks, prioritizing fetal safety with flawless precision. Her updates to my terrified husband in the waiting room were frequent and detailed. She managed a high-risk pregnancy and a potential oncology case simultaneously with staggering competence. My healthy son and my clean pathology report are both testaments to her expertise in obstetric surgery during crisis.
Dr. Op. MD. Ulkar Mammadova provided exceptional care for my ent condition. The treatment was personalized and effective.
I was impressed by the professional approach at Medical Park Pendik. Dr. Op. MD. Ulkar Mammadova explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Op. MD. Ulkar Mammadova's expertise. Highly recommend for ent treatment.
Dr. Prof. MD. Hamdi Tutkun provided exceptional care for my psychology condition. The treatment was personalized and effective.