Patient Experience
I was so nervous going in, my hands were shaking. Dr. Desai just smiled and asked me to take a deep breath. She explained everything in simple words and didn't rush me at all. Left feeling like a weight was lifted.
As a senior citizen, I value a doctor who listens and makes you feel comfortable. Dr. Aarati Desai at Apollo was exactly that. She was very patient with my questions and her advice was clear and sensible. The whole experience was very reassuring.
Had a weird stomach thing. Saw Dr. Desai. She figured it out fast, gave me a straightforward plan. Fixed it. Good doctor.
My appointment was at 11, but I got stuck in traffic and the parking at Apollo was a nightmare. I arrived flustered and 20 minutes late, sure I'd be rescheduled. The receptionist was understanding, and Dr. Desai still saw me without making me feel bad. She listened to my whole history—not just the cough I came in for—and connected it to some old allergy issues. It wasn't a quick in-and-out; she took the time to piece it together. I walked out with a clear understanding of what was actually wrong.