Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird stomach ache. Everyone said it was stress. Dr. Anuja actually listened, like really listened, and asked questions no one else had. She ordered some specific tests and figured out it was a tricky thyroid issue combined with a mild food intolerance. It wasn't obvious, but she pieced it together. I'm finally starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Kulkarni made it so straightforward. She explained everything in the clinic at Apollo, showed me the tiny incision spot, and the whole thing was over in what felt like ten minutes. Recovery was exactly as she said it would be—no surprises. Sometimes simple things done right are what you need.
The Apollo facility in Pune is nice, but what stood out was the team. The front desk lady helped me find my papers when I got flustered, and the nurse who took my vitals was really calming. Even the person who cleaned the room gave a friendly nod. It felt like everyone was on the same page, which made seeing Dr. Anuja less stressful. Parking was a nightmare that day, but the people inside made up for it.
What I remember most is how Dr. Kulkarni talked to my elderly mother. She didn't just talk to me. She sat down, made eye contact with my mom, and explained her new medication using simple words, checking if she understood. She has this quiet, patient way about her that puts you at ease. You don't feel rushed. That kind of care means a lot.