Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Patel actually listened. He asked a ton of questions I hadn't been asked before, ordered some specific tests, and figured out it was a tricky autoimmune thing. I was nervous at first, thinking it was something really bad, but he explained it in a way that made sense. He didn't just give me a pill; he gave me a plan.
Had to get a small cyst removed. Honestly, I was more worried about the hospital process than the actual cut. But Dr. Patel's team had it down. The whole thing, from check-in to walking out, was just... smooth. The procedure itself was quick, and his instructions for aftercare were super clear. It healed up perfectly. Sometimes simple things going right is a huge relief.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was really kind, got me sorted quickly, and the nurse who took my vitals had a calming way about her. The waiting area was clean and quiet, which helped. By the time I saw Dr. Patel, I'd actually relaxed a bit. It's the little things that make a difference.
What stuck with me most about Dr. Patel was how he talked to my elderly mother. He didn't rush her. He sat down, looked her in the eye, and explained her blood pressure medication without any complicated jargon. He even drew a little diagram on a notepad. She usually forgets everything the doctor says, but she remembered his explanation. That kind of patience is rare.