Patient Experience
My 8-year-old son was terrified when we found blood in his urine. I was a mess, honestly. The whole drive to Apollo, I was imagining the worst. Dr. Vartak saw us, and the first thing he did was kneel down to my son's level and ask him about his favorite cartoon. He explained everything in such a simple way, even drew a little diagram. The tests showed it was just a kidney stone, but the way Dr. Vartak handled my scared little boy meant more than any medicine. He called us himself with the results, late in the evening. We're so grateful.
Had a prostate issue. Long story short, needed surgery. Researched, chose Dr. Ketan Vartak at Apollo Pune. Consultation was clear, no sugar-coating. Explained the procedure, the risks, the recovery timeline. Surgery went as planned. Follow-up was efficient. Staff was professional. Problem solved. Would recommend him for urology work.
It was a very sensitive issue for me, something I'd put off addressing for years out of embarrassment. From the moment I walked into Dr. Vartak's room, he made me feel at ease. He listened without any judgment, just a quiet, focused attention. His explanations were gentle but very clear. The treatment plan he suggested wasn't rushed; he gave me options. The hospital environment was busy, but his calm manner made all the difference. It's a weight off my mind, and I truly appreciate his kindness.
Best decision ever to see Dr. Vartak! I had been dealing with recurring UTIs for months, and my previous doctor just kept throwing antibiotics at it. Dr. Vartak actually looked for the root cause. He was so thorough! Yes, the waiting area was packed, but once I got in, he gave me his full attention. Found the issue, fixed it with a minor procedure. I feel like a new person! No more constant worry and pain. Seriously, if you have a urology problem, just go see him. He's fantastic!