Patient Experience
Our 8-year-old was so scared when his fever wouldn't break and he had this awful stomach pain. Dr. Banswal was so calm with him, explained everything in a way a kid could understand, and even let him listen to his own heartbeat with the stethoscope. The whole thing was terrifying for us as parents, but Dr. Banswal's quiet confidence and clear plan made all the difference. We left Apollo knowing exactly what to do, and our son is back to his normal, energetic self.
As an older person, one often feels like just another file in the system. My visit to Dr. Lalit Banswal at Apollo was a refreshing change. He did not rush me, listened patiently to all my minor aches, and explained my new medication without using confusing medical jargon. The clinic was busy, but he made me feel attended to. I felt respected and in good hands.
Had a weird skin thing that wouldn't go away. Saw Dr. Banswal. He knew what it was right away, gave me a simple cream. It worked. No fuss, got it sorted.
I'd been putting off a general check-up for ages, just feeling run-down. The Apollo parking lot was a nightmare, which put me in a bad mood. Dr. Banswal walked in, asked 'So, what's been bothering you?' and just... listened. I ended up telling him about my constant tiredness and some stress at work. He didn't just order a bunch of tests; we actually talked about sleep and diet first. He suggested a couple of small blood tests to rule things out, which came back fine. The real help was that conversation—he helped me connect the dots that my 'symptoms' were probably lifestyle-related. It felt like a proper consultation, not a transaction.