Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Lodha was different. He actually listened to the whole history, asked about things no one else had, and ordered a specific test. Turns out it was a rare vitamin deficiency. It wasn't a quick fix, but having a name for it and a clear plan made all the difference. He didn't give up when the easy answers didn't fit.
Had to get a minor cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Lodha explained exactly what he'd do, the procedure itself was quick, and the follow-up instructions were clear. The parking at Apollo was a bit of a hassle that morning, but once I was in, everything ran on time. It was just a simple thing handled well, no drama.
What stood out for me was the whole team. The front desk person remembered my name when I came for my follow-up, which was a nice touch. The nurse who took my vitals was really calming when she saw I was anxious. Even the person who cleaned the room smiled. The place at Apollo felt clean and efficient, but the people made it feel less cold. Dr. Lodha seems to have a good crew around him.
My teenager had to see him, and she was really closed off and scared. Dr. Lodha didn't just talk to me; he talked directly to her, in a way that wasn't talking down. He cracked a silly joke about hospital food that actually made her smile. He has this calm, patient way of explaining things that just puts you at ease. You feel like you're talking to a person, not just a medical expert.