Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Shah actually listened—I mean, really listened—to everything, even the stuff I thought was irrelevant. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid thing mixed with a mild food intolerance. He explained it in a way that finally made sense. I'm on a simple treatment plan now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Shah talked me through the whole thing in the room. The procedure itself was over in what felt like minutes. A bit of a sting from the local anesthetic, but that was it. He checked in the next day himself, which I wasn't expecting. The scar is healing really cleanly. It was just a straightforward thing, and he made it feel that way.
The hospital itself is big and can feel a bit overwhelming—I had to circle for parking. But once I got to Dr. Shah's floor, his receptionist, Priya, was so calm and sorted my paperwork without any fuss. The waiting area was quiet, and they ran pretty much on time, which I appreciate. It's the little things, like the nurse remembering I was anxious and offering a glass of water before I went in, that made a difference.
What stuck with me was how Dr. Shah talks to you. He doesn't rush. When my dad was seeing him for his blood pressure, Dr. Shah sat down, looked him in the eye, and asked about his daily routine, not just his symptoms. He cracked a small joke about dad's morning walks that put him at ease. You don't feel like just another file on his desk; you feel heard. That kind of calm, personal attention is rare these days.