Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Mane actually listened. She asked questions no one else had, ordered some specific tests, and figured out it was a tricky thyroid issue combined with a mild food intolerance. It wasn't a quick fix, but having a name for it and a clear plan made all the difference. She really stuck with it until we had answers.
I needed a basic mole removal, and honestly, I was pretty nervous about it. The procedure itself at Medicover was over in what felt like minutes. Dr. Mane talked me through each step, which helped a lot. The parking garage was packed that morning, but once I got upstairs, everything was straightforward. The whole thing was just... easy, which is exactly what you want for something routine.
What stood out to me was the whole team. The front desk person remembered my name when I came for my follow-up, which was a nice touch. The nurse who took my vitals was really gentle and cracked a joke that calmed me down. Even the cleaner in the hallway gave a friendly nod. The place at Medicover just felt calm and organized, which matters when you're not feeling great.
My kid was sick and scared of doctors. Dr. Mane got down on his level, showed him how her stethoscope worked, and let him listen to his own heartbeat. She didn't just talk to me; she included him in the conversation about getting better. It turned a teary, anxious visit into something he actually handled well. That kind of patience and warmth is rare.