Patient Experience
My 8-year-old son had a high fever that just wouldn't break. I was terrified, pacing the waiting area at Medicover. Dr. Rekha Patil saw us, and the way she spoke to him first, not just to me, made all the difference. She got down to his level, explained everything in simple terms, and even made a little joke about his Spiderman t-shirt. She didn't rush us. She listened to every worried thought I had, no matter how small. The treatment worked, but honestly, it was her calmness that healed my anxiety. We left feeling like we'd been cared for by family.
Had a persistent stomach issue for weeks. Went to Medicover, saw Dr. Rekha Patil. She asked clear questions, ordered the right tests, diagnosed the problem quickly. Explained the treatment plan in plain language. Followed up in two days to check on progress. Issue resolved. Efficient, knowledgeable, no-nonsense care. Would recommend.
I'm quite a shy person and often feel rushed at appointments. Seeing Dr. Patil was different. The clinic was busy, but she never made me feel like a number. Her voice was so gentle, and she waited patiently for me to finish my sentences. She took time to explain my mild hypertension, drawing a simple diagram on her notepad. I felt heard, perhaps for the first time in a clinic. It's a quiet kind of good care that stays with you.
FINALLY! Someone who actually figured out what was wrong with me! I'd been to three doctors about this nagging fatigue and general 'blah' feeling. Dr. Patil at Medicover actually connected the dots. She spent a good 20 minutes just talking through my history. The parking lot was packed and I waited a bit, but it was so worth it. Got a clear diagnosis (turned out to be a simple vitamin deficiency!) and a straightforward plan. I feel like a new person. Huge relief!