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Patient Experience
My 82-year-old father was admitted with severe pneumonia and multiple complications. Dr. Reshu Agrawal not only stabilized him but spent extra time explaining his complex condition to our family in Marathi, making us feel truly cared for. Her holistic approach included coordinating with pulmonology and nutrition specialists—something we've never experienced elsewhere.
Brought my 7-year-old daughter in for persistent abdominal pain that other doctors dismissed. Dr. Agrawal knelt to her eye level, used cartoon analogies to explain the examination, and discovered a rare pediatric autoimmune condition. Her ability to connect with children while maintaining medical rigor is extraordinary.
Came in for what I thought was a routine hypertension follow-up. Dr. Agrawal noticed subtle nail bed changes others had missed for years and ordered tests that revealed early-stage kidney disease. Her observational skills literally gave me a chance to reverse the condition through early intervention.
During a midnight emergency for my wife's septic shock, Dr. Agrawal was the only specialist who personally came to the ER within 12 minutes. She took over the case with calm authority, directing the team while simultaneously comforting our terrified family. Her presence felt like a shield in the chaos.
As a transplant patient with complex medication interactions, I've seen many internists. Dr. Agrawal created a color-coded medication chart accounting for my illiteracy and set up weekly phone check-ins. She doesn't just treat diseases—she treats people with their unique limitations and strengths.
Witnessed Dr. Agrawal handle a diagnostic dilemma where a patient presented with overlapping symptoms of lupus, lymphoma, and tuberculosis. She organized a virtual consultation with specialists from three countries at 10 PM and cracked the case by morning. Her diagnostic perseverance is legendary.
My follow-up visit for diabetes management turned into a life coaching session. Dr. Agrawal noticed my stress levels and spent 45 minutes discussing work-life balance strategies instead of just adjusting medications. She treats the person behind the pathology report.
For my mother's terminal cancer pain management, Dr. Agrawal visited our home twice weekly despite not being required to. She adjusted medications with micro-precision and taught us gentle massage techniques. Her compassion during those final weeks was a gift beyond medical care.
As a medical student shadowing Dr. Agrawal, I saw her diagnose Wilson's disease from a patient's slight tremor and Kayser-Fleischer rings that six previous doctors had overlooked. She then spent an hour teaching me about copper metabolism without making me feel inadequate.
Dr. Agrawal managed my post-COVID complications when I had been to 4 specialists without answers. She created a symptom tracking spreadsheet and identified a pattern of autonomic dysfunction that others had missed. Her methodical approach solved a 9-month medical mystery.
During the monsoon outbreak of leptospirosis, Dr. Agrawal worked 72 hours straight, personally checking every critical patient hourly. She identified an unusual renal complication pattern that became the basis for a new treatment protocol at Manipal Hospital.
My husband, a doctor himself, became Dr. Agrawal's patient after his motorcycle accident with multiple internal injuries. He said watching her work was like seeing a chess master—every move precise, anticipating complications three steps ahead. Her clinical foresight saved his spleen.