Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach trouble, and everyone just said it was stress. Dr. Roshani actually listened to everything, even the small stuff I thought was silly. She ordered a specific test the others hadn't, and it turned out to be a thyroid issue that was messing with my digestion. She explained it all with a diagram on her notepad. Finally felt like someone had connected the dots.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing, but Dr. Kotian made it simple. The procedure itself was quick, and she talked me through each step so I knew what was happening. The best part was there were no surprises afterwardsthe recovery was exactly how she said it would be. It was just a straightforward, smooth experience.
The hospital itself is nice and clean, but what really stood out was the team. From the front desk person who helped me find my file when I forgot my ID, to the nurse who saw I was anxious and brought me a glass of water without me asking. They all worked together really well. It felt organized, not chaotic, which makes a big difference when you're not feeling great.
What I remember most is how Dr. Roshani just sat down with me. She wasn't rushing to the next room. When I got my blood pressure results, she could see I was worried and said, 'Let's talk about what these numbers actually mean for your day-to-day life, not just the chart.' She has a very calm, direct way of explaining things that just puts you at ease. You feel like a person, not a case.