Patient Experience

Patient experience at Apollo Hospitals Pune – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Hospitals Pune a preferred hospital in Pune for planned and emergency treatment.
I'd been to a couple of...
Nov 05, 2025
Doctor: Dr. Samrat Shah Hospital: Apollo Hospitals Pune

I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Shah actually listened—I mean, really listened—to everything, even the stuff I thought was irrelevant. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid thing mixed with a mild food intolerance. He explained it in a way that finally made sense. I'm on a simple treatment plan now and feel like myself again.

Had to get a small cyst...
Sep 23, 2025
Doctor: Dr. Samrat Shah Hospital: Apollo Hospitals Pune

Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Shah talked me through the whole thing in the room. The procedure itself was over in what felt like minutes. A bit of a sting from the local anesthetic, but that was it. He checked in the next day himself, which I wasn't expecting. The scar is healing really cleanly. It was just a straightforward thing, and he made it feel that way.

The hospital itself is big and...
Nov 20, 2025
Doctor: Dr. Samrat Shah Hospital: Apollo Hospitals Pune

The hospital itself is big and can feel a bit overwhelming—I had to circle for parking. But once I got to Dr. Shah's floor, his receptionist, Priya, was so calm and sorted my paperwork without any fuss. The waiting area was quiet, and they ran pretty much on time, which I appreciate. It's the little things, like the nurse remembering I was anxious and offering a glass of water before I went in, that made a difference.

What stuck with me was how...
Nov 13, 2025
Doctor: Dr. Samrat Shah Hospital: Apollo Hospitals Pune

What stuck with me was how Dr. Shah talks to you. He doesn't rush. When my dad was seeing him for his blood pressure, Dr. Shah sat down, looked him in the eye, and asked about his daily routine, not just his symptoms. He cracked a small joke about dad's morning walks that put him at ease. You don't feel like just another file on his desk; you feel heard. That kind of calm, personal attention is rare these days.

Our 8-year-old was so scared when...
Dec 01, 2025
Doctor: Dr. Lalit Banswal Hospital: Apollo Hospitals Pune

Our 8-year-old was so scared when his fever wouldn't break and he had this awful stomach pain. Dr. Banswal was so calm with him, explained everything in a way a kid could understand, and even let him listen to his own heartbeat with the stethoscope. The whole thing was terrifying for us as parents, but Dr. Banswal's quiet confidence and clear plan made all the difference. We left Apollo knowing exactly what to do, and our son is back to his normal, energetic self.

As an older person, one often...
Sep 29, 2025
Doctor: Dr. Lalit Banswal Hospital: Apollo Hospitals Pune

As an older person, one often feels like just another file in the system. My visit to Dr. Lalit Banswal at Apollo was a refreshing change. He did not rush me, listened patiently to all my minor aches, and explained my new medication without using confusing medical jargon. The clinic was busy, but he made me feel attended to. I felt respected and in good hands.

Had a weird skin thing that...
Jan 15, 2026
Doctor: Dr. Lalit Banswal Hospital: Apollo Hospitals Pune

Had a weird skin thing that wouldn't go away. Saw Dr. Banswal. He knew what it was right away, gave me a simple cream. It worked. No fuss, got it sorted.

I'd been putting off a general...
Oct 24, 2025
Doctor: Dr. Lalit Banswal Hospital: Apollo Hospitals Pune

I'd been putting off a general check-up for ages, just feeling run-down. The Apollo parking lot was a nightmare, which put me in a bad mood. Dr. Banswal walked in, asked 'So, what's been bothering you?' and just... listened. I ended up telling him about my constant tiredness and some stress at work. He didn't just order a bunch of tests; we actually talked about sleep and diet first. He suggested a couple of small blood tests to rule things out, which came back fine. The real help was that conversation—he helped me connect the dots that my 'symptoms' were probably lifestyle-related. It felt like a proper consultation, not a transaction.

My hands were shaking in the...
Aug 31, 2025
Doctor: Dr. Parikshit Prayag Hospital: Apollo Hospitals Pune

My hands were shaking in the waiting room. It was my first time seeing a doctor for this kind of pain, and I was sure it was something serious. Dr. Parikshit Prayag came in, sat down, and just talked to me for a few minutes before any exam. He explained everything in simple words, drew a little diagram on a notepad, and said, 'We'll sort this out, it's going to be okay.' That calm, direct approach was exactly what I needed. I left with a clear plan and, honestly, a lot less fear.

Had a persistent stomach issue. Went...
Aug 25, 2025
Doctor: Dr. Parikshit Prayag Hospital: Apollo Hospitals Pune

Had a persistent stomach issue. Went to Apollo Pune. Saw Dr. Parikshit Prayag. He listened, asked specific questions, ordered the right tests. Explained the results clearly without any fluff. Treatment worked. Parking was a hassle, but the consultation was efficient and effective. Problem solved.

I was quite worried about my...
Sep 24, 2025
Doctor: Dr. Parikshit Prayag Hospital: Apollo Hospitals Pune

I was quite worried about my father's sudden weakness. Dr. Prayag was so kind. He didn't rush us, even though the clinic was busy. He spoke softly, examined my father with great care, and took the time to answer all my anxious questions. His manner was very gentle and thoughtful. We felt heard and looked after during a scary time.

What a relief! I'd been dealing...
Oct 07, 2025
Doctor: Dr. Parikshit Prayag Hospital: Apollo Hospitals Pune

What a relief! I'd been dealing with fatigue for months and my previous doctor just shrugged. Dr. Prayag at Apollo actually dug in. He was so thorough, like a detective! He connected dots I didn't even see and found the root cause. Started the new treatment last week and I already have more energy. Honestly, I'm so glad I went to see him. Fantastic doctor!

I'd been feeling run down for...
Oct 31, 2025
Doctor: Dr. Naresh Munoth Hospital: Apollo Hospitals Pune

I'd been feeling run down for months, and a couple of other doctors just said it was stress. Dr. Munoth actually listened to all the weird little symptoms I thought were unrelated. He ordered a specific test I'd never even heard of, and it turned out to be a thyroid issue that wasn't showing up on standard panels. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.

Had to get a small cyst...
Jan 10, 2026
Doctor: Dr. Naresh Munoth Hospital: Apollo Hospitals Pune

Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Munoth walked me through each step in the clinic, the procedure itself was quick, and he even called that evening to check in. The follow-up was easy, and the scar is barely noticeable. It was just... simple, which is exactly what you want.

The Apollo facility is nice, but...
Sep 28, 2025
Doctor: Dr. Naresh Munoth Hospital: Apollo Hospitals Pune

The Apollo facility is nice, but parking was a nightmare the day of my appointment. Once I got inside, though, the front desk lady could see I was flustered and helped me out right away. The nurse who took my vitals was really kind and chatted with me to settle my nerves. It felt like the whole team, from the reception to Dr. Munoth, was actually working together.

What I remember most is how...
Nov 25, 2025
Doctor: Dr. Naresh Munoth Hospital: Apollo Hospitals Pune

What I remember most is how Dr. Munoth talks to you. He doesn't rush. When I was worried about some medication side effects, he sat back down, put his tablet away, and just had a conversation with me. He doesn't talk down to you; he talks *with* you. That kind of respect makes a huge difference when you're not feeling well.

I'd been feeling run down for...
Nov 11, 2025
Doctor: Dr. Nishit Shah Hospital: Apollo Hospitals Pune

I'd been feeling run down for months, and my local GP was stumped. Dr. Nishit Shah at Apollo actually listened to the whole, weird history. He connected dots others missed and ordered a specific test I'd never heard of. Turns out it was a pretty rare thyroid issue. He explained it all with a whiteboard in his office, which helped a lot. Starting treatment now and finally feel hopeful.

Had to get a colonoscopy, which...
Nov 25, 2025
Doctor: Dr. Nishit Shah Hospital: Apollo Hospitals Pune

Had to get a colonoscopy, which nobody looks forward to. The prep was the worst part, honestly. But the day of, Dr. Shah's team kept things moving. The procedure itself was a blur, and when I woke up, he was there with the all-clear results and some pictures. Whole thing was straightforward, no drama. Back to normal the next day.

The Apollo facility in Pune is...
Oct 01, 2025
Doctor: Dr. Nishit Shah Hospital: Apollo Hospitals Pune

The Apollo facility in Pune is nice, but I got there late and the parking was a nightmare. I was flustered walking in. The front desk lady was really patient, and the nurse who took my vitals had a calm way about her that settled me right down. Even the cleaner in the hallway gave me a smile. It made waiting to see the doctor much less stressful.

Look, I'm not great with doctors....
Nov 17, 2025
Doctor: Dr. Nishit Shah Hospital: Apollo Hospitals Pune

Look, I'm not great with doctors. I get nervous and clam up. Dr. Shah has this quiet, no-rush style. He sat down, asked about my work, and just let me get to my knee pain in my own time. Didn't look at the clock once. When he examined it, his hands were really gentle. Felt like he was actually there with me, not just processing a symptom.

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VO-284, Eldeco Centre 110017