Patient Experience
Had to get my gallbladder out. Not exactly fun, but Dr. Chugh and his team made it as straightforward as it could be. The pre-op instructions were clear, the surgery was laparoscopic so the scars are tiny, and I was home the next day. Recovery was exactly what he said it would be—a bit sore for a week, then back to normal. No drama, no surprises. Just a smooth process from start to finish.
First time at Apollo Pune and I was pretty anxious. The place is huge and I got a bit turned around, but the lady at the front desk saw me looking lost and walked me right to Dr. Chugh's clinic. The nurses in his section were really kind, too—one even brought me a glass of water while I waited. The clinic itself felt calm, not like some sterile, scary places. It made a tough visit a little easier to handle.
What I remember most is how Dr. Chugh talks to you. He doesn't rush. When I came in with my blood pressure readings all over the place, he didn't just scribble a prescription. He asked about my job, my sleep, even what I typically eat for lunch. He made me feel like a person, not just a chart. We worked out a plan together, and now my numbers are the best they've been in years. He's got a real calm way about him that puts you at ease.
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Kale actually listened. He asked questions about things no one else did, like changes in my skin and if I craved ice. He ordered specific tests others hadn't. Turned out to be a tricky iron absorption issue. He explained it all on a notepad, drawing little diagrams. It wasn't just another prescription; he figured out the 'why'.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing—needles and all that. The procedure itself at Apollo was quicker than I expected. Dr. Kale talked me through each step as he did it, which really helped. It was all over in maybe twenty minutes. The follow-up was straightforward, and the scar is barely noticeable now. Just a smooth, simple experience.
The place was busy, I had to circle for parking, and I was running late for my appointment. I was sure they'd make me reschedule. But the lady at the front desk was so calm about it. She got me checked in quickly, and the nurse who took my vitals was really kind, asking about my commute. Even though the clinic was full, it didn't feel chaotic. It made a stressful start much easier to handle.
What stuck with me most about Dr. Kale was how he just... talked to you. He doesn't rush. He sat down, looked at me, not just the file. When I told him I was worried it might be something serious, he didn't dismiss it. He said, 'Let's find out together so you can stop worrying.' That meant a lot. He has a quiet, direct way of making you feel heard.
Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. Dhariwala's team at Apollo had a clear plan for the pain meds and told me exactly what to expect. They didn't sugarcoat it, which I appreciated. I'm back to eating normally now and the incisions are healing cleanly.
As a project manager, I don't have time for drawn-out appointments. I went to Dr. Dhariwala with persistent stomach issues. He was direct, ordered the right tests quickly, and diagnosed a food intolerance. Got a clear treatment plan in two visits. Fixed the problem, minimal time off work. Exactly what I needed.
Look, I was nervous. Never been to a hospital in Pune before. But Dr. Dhariwala? Straight shooter. I told him my symptoms, he listened, asked good questions. Explained what he thought it was (turned out he was right) and what the medicine would do. No fancy talk, just got me feeling better. Parking at Apollo was a nightmare though.
It started with this dull ache in my side that wouldn't quit. After a week of my wife telling me to see someone, I booked with Dr. Dhariwala at Apollo. He had this calm way about him. He pressed a few spots, asked about my diet, and suspected it might be my appendix. Sent me for a scan just to be sure. The scan confirmed it, and he talked me through the surgery option versus antibiotics. We went with antibiotics first, and he checked in by phone two days later. I'm glad we tried that route—it worked, and I avoided the operating room. He made a scary situation feel manageable.
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Dhake was the first one who actually sat and listened to the whole timeline. He ordered some specific blood tests nobody else had thought of. Turns out it was a rare autoimmune thing. He explained it all in plain English, didn't rush me, and got me started on a treatment plan that actually works. I feel like I have my life back.
Had to get a colonoscopy—not exactly anyone's idea of a good time. I was pretty nervous about the whole thing. But Dr. Dhake walked me through every step beforehand, which helped a lot. The day of, the procedure itself was over before I knew it. No fuss, no complications. He called me himself with the all-clear results the next afternoon. It was just a routine check, but he made it feel straightforward and managed.
The parking at Apollo was a nightmare that morning, so I showed up to my appointment flustered and late. The front desk lady was so calm about it. The whole place just feels efficient but not cold. Dr. Dhake's nurse remembered me from my last visit, which was a nice touch. It's the little things—clean waiting area, clear directions to the lab—that make a stressful visit less so. The doctor was running on time, too, which never happens.
Look, I don't really like doctors. I get awkward and clam up. Dr. Dhake has this way of just chatting that puts you at ease. He asks about your work or family while he's checking your vitals. Doesn't talk down to you. When I had to ask about this embarrassing rash, I didn't feel judged at all. He just treated it like any other medical question. That kind of manner means a lot when you're feeling vulnerable in a paper gown.
I've been seeing Dr. Mehta for my blood pressure for about eight years now. He remembers my history, asks about my family, and never rushes the appointment. The clinic can get busy and you might wait a bit, but once you're in with him, he gives you his full attention. That consistency is hard to find. I trust his judgment completely.
Had a persistent cough that wouldn't go away. Went to Apollo, saw Dr. Nigam Mehta. He listened, asked clear questions, ordered the right tests. Diagnosis was straightforward, treatment worked. Parking was a hassle that day, but the consultation itself was efficient and effective. No fuss, got the job done.
I was quite worried about some recurring stomach issues. Dr. Mehta has such a calm way about him. He explained everything in a quiet, clear voice and made sure I understood the plan before I left. He didn't dismiss my concerns, which I appreciated. The hospital itself is large, but his manner made the whole thing feel less intimidating.
After weeks of feeling run-down and getting nowhere with another doctor, my wife insisted I see Dr. Mehta. What a difference! He figured it was a vitamin deficiency, simple fix. I walked out of there with a plan and finally felt hopeful. I'm so glad I went; I have my energy back!
My 8-year-old son had a high fever that wouldn't break for days. We were so scared. Dr. Bakshi at Apollo saw us, and he was so calm with my kid. He explained everything to me in simple terms, not just medical jargon. The waiting area was packed, but he didn't rush us at all. He even showed my son the stethoscope to distract him. We left with clear instructions, and my boy was back to normal in two days. That kind of care means everything.