Patient Experience
Dr. Grossmann performed an emergency appendectomy on my 8-year-old daughter at 2 AM with such calm precision. He explained everything to us in the waiting room while still in his surgical gown, and his follow-up care was exceptional, even called personally to check on her recovery.
Our newborn required complex intestinal surgery that other surgeons were hesitant to perform. Dr. Grossmann not only successfully operated but created a detailed illustrated guide for us to understand the procedure and aftercare. His innovative approach gave us hope during the most frightening time of our lives.
I brought my 93-year-old mother for a consult regarding a pediatric surgery technique being adapted for geriatric patients. Dr. Grossmann spent two hours discussing options with incredible patience, treating my mother with the same respect he gives his youngest patients.
During a routine tonsillectomy consult for my son, Dr. Grossmann noticed subtle signs of a rare airway condition that had been missed by three other doctors. His observational skills are truly extraordinary, he potentially saved my child from future respiratory emergencies.
The way Dr. Grossmann interacts with children is magical. He got my terrified 4-year-old to laugh by using dinosaur analogies to explain her hernia surgery. The surgical experience felt more like an adventure than a medical procedure.
After a complex spinal surgery on our teenager, Dr. Grossmann provided his personal number for after-hours concerns. When we had a question at 10 PM, he responded within minutes and video-called to assess the incision himself.
Dr. Grossmann coordinated with four different specialists for my daughter's rare syndrome surgery. His ability to lead a multidisciplinary team while keeping us informed at every step was masterful, like watching a symphony conductor at work.
I'll never forget how Dr. Grossmann knelt down to eye-level with my wheelchair-bound father (85) to discuss his pediatric surgical technique for adult scar revision. His respect for elderly patients is as profound as his care for children.
During my son's follow-up visit, Dr. Grossmann remembered not just his medical history but his favorite soccer team and asked about his recent game. This personal connection makes children actually look forward to their appointments.
When emergency surgery was needed for my daughter's traumatic injury, Dr. Grossmann met us at the ER entrance and walked with us to OR holding my daughter's hand. His presence turned panic into reassurance.
Dr. Grossmann developed a novel minimally invasive technique for my child's condition that reduced recovery time from 6 weeks to 10 days. His innovative thinking is matched only by his surgical skill.
The detailed surgical drawings Dr. Grossmann creates during consultations, sketched right there in the exam room, help children visualize what will happen and eliminate fear. My daughter kept her 'surgery map' as a souvenir.
For our twins requiring sequential surgeries, Dr. Grossmann adjusted his entire schedule to perform both procedures on the same day so we only had one hospital stay and recovery period. His practical compassion is unmatched.
After a complicated reconstruction surgery, Dr. Grossmann visited daily at 6 AM before rounds to check personally on our son. His dedication transcends clock-watching, he practices medicine with true vocation.