Patient Experience
I'd been to a few doctors about this constant fatigue and weird joint pain, and everyone just said it was stress. Dr. Samal at Apollo was the first one who actually listened. He ordered a specific set of tests I'd never even heard of, and it turned out to be something pretty rare. He explained it to me and my wife in our own language, without making us feel stupid. He just didn't give up until we had an answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Samal made it seem like the most normal thing in the world. The whole thing was over in what felt like twenty minutes. I was in and out of the Apollo hospital that morning, and the recovery was exactly as he said it would be—simple and straightforward. No drama, just good care.
The Apollo facility in Rourkela is really clean and calm, which helped a lot because I was pretty anxious. What stood out, though, was the front desk staff. My appointment got mixed up somehow, and they sorted it out right away without any fuss. The nurse who took my vitals was really kind and cracked a joke that actually made me smile. It felt like a team effort, not just a doctor's visit.
Look, doctors can be intimidating. Dr. Samal isn't like that. When he came into the room, he sat down, looked me in the eye, and just talked. He asked about my work, how the family was doing. By the time we got to my actual health issue, I felt like I was talking to someone who actually cared about the person, not just the chart. That makes a huge difference when you're scared.