Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Pophale at Medicover Sangamner was different. He actually sat and listened to my whole history, asked about things I thought were unrelated. He ordered some specific tests others hadn't. Turned out it wasn't just stress; it was a tricky gallbladder issue that was starting to cause other problems. He explained it all with a diagram on his notepad. I felt heard for the first time, and he had a plan.
Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of cut, even a minor one. Dr. Pophale made the whole thing feel normal. He told me exactly what he was going to do, step by step, during the procedure itself. It was over so fast, and the stitches were really neat. The best part was there was no big fussit felt like a regular Tuesday for them, which actually put me at ease. Follow-up was quick and easy.
The parking at Medicover was a bit of a scramble that morning, I won't lie. But once inside, the place felt calm. The front desk lady helped me fill out the form when she saw I was struggling a bit. The nurse who took my vitals was really gentle and made a little joke about the blood pressure cuff. It’s those small things that make a difference when you're not feeling great. The whole environment, from the clean waiting area to the polite staff, just made the visit less stressful.
What I remember most about Dr. Pophale is how he talks to you. He doesn't just talk at you. I came in worried about some test results, and he could see I was anxious. He pulled up a chair, made sure I was looking at the same screen he was, and broke down what all the numbers meant in plain Marathi. No rushing. He asked if I had questions, and waited for me to think of them. It felt like talking to a very knowledgeable, calm family member who really cared.