Patient Experience
I'd been to a few doctors about my constant fatigue and stomach issues, and everyone just said it was stress. Dr. Durga Padmaja actually listened. She asked questions no one else had and ordered a specific test I'd never heard of. Turns out it was a tricky thyroid problem that was messing with everything else. She explained it in a way that finally made sense. I'm on the right treatment now and feel like myself again.
I needed a minor cyst removal, and honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quick—in and out in a few hours. Dr. Padmaja was calm and told me exactly what she was doing as she went along. The parking lot was packed that day, but once I got inside, everything moved smoothly. No drama, just good care.
The clinic was running a little behind schedule, which I expected. But what stood out was the nurse at the front desk. She could see I was anxious and kept checking in, offering water and a quick update. The whole team, from the person who took my blood to the billing staff, seemed to work together well. It made waiting a bit easier. Dr. Padmaja’s team really supports her good work.
What I remember most is how Dr. Padmaja talked to my elderly mother. She didn't just talk to me. She sat down, made eye contact with my mom, and explained her new medication using simple words and a warm tone. She didn't rush us, even though I'm sure she was busy. My mom left feeling understood and less scared, which meant everything to our family.